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Senior Observability Systems Engineer
Q2
Bengaluru, IND
Full-time
Senior · 5+ years experience
Hybrid
Discovered 1 weeks ago
SplunkDatadogAppDynamicsOpenTelemetryPythonBash
Free
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Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
RESPONSIBILITIES
- Lead implementation and tuning of observability platforms and telemetry pipelines • Analyze and improve alerting strategy to reduce noise and increase signal • Champion root cause analysis and implement improvements to prevent recurrence • Collaborate with architecture and SRE teams to align observability strategy • Own key components of the observability stack including automation and scalability • Drive adoption of observability standards and best practices across teams • Provide mentoring and training to junior engineers • Support high-severity incidents and postmortems • Support, maintain, and resolve problems for the tools and services owned by the Observability & Automation Tools team in live production systems, with occasional on call availability EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience • Advanced proficiency with observability platforms like Splunk, Datadog, AppDynamics, or similar • Experience with OpenTelemetry and correlating metrics, logs, and traces • Strong scripting and automation skills (Python, Bash, PowerShell) • Familiarity with containerized environments and orchestration tools like Docker and Kubernetes • Experience with Terraform and cloud-native monitoring in AWS or Azure • Strong incident management and root cause analysis capabilities • Excellent communication and cross-team collaboration skills
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