Senior NOC Core Advanced Operations Engineer
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Key skills for this role
Key Skills for This Role
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What Success Looks Like (Objectives)
Resolution of complex Tier 2 and Tier 3 service-impacting events to maintain maximum network uptime and stability.
Achievement of departmental OKRs by reducing Mean Time to Repair (MTTR) and supporting KPI deviation corrections.
Implementation of AI-driven diagnostic tools to automate the identification of subscriber-level observations and network anomalies.
Execution of comprehensive root cause and chronic incident analyses to prevent the recurrence of major network outages.
Delivery of technical guidance and training sessions to the NOC team to ensure seamless adaptation to daily infrastructure changes.
Core Skills and Competencies (What you’ll bring)
- Advanced expertise in 4G and 5G Core network troubleshooting and call flow analysis.
- Critical experience managing and validating network functions within Kubernetes and cloud-native environments.
- Strong analytical skills for interpreting complex data sets during root cause investigations.
- Professional collaboration skills gained through experience working with Tier 1 and Tier 2 service providers.
- Proven ability to provide technical leadership and knowledge transfer in high-pressure operational settings.
Minimum Requirements
- Minimum Education: Bachelor’s Degree in Computer Science, Electronics-Communication, or Electrical Engineering.
- Minimum Experience: 5 years of experience in Telecom Operational Core environments.
- Required Technical Skills: Expertise in 4G/5G Core troubleshooting up to Tier 3. Hands-on experience with Kubernetes and Cloud infrastructure. Proficiency in root cause analysis (RCA) and chronic incident tracking. AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance.
- Expertise in 4G/5G Core troubleshooting up to Tier 3.
- Hands-on experience with Kubernetes and Cloud infrastructure.
- Proficiency in root cause analysis (RCA) and chronic incident tracking.
- AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance.
About Company Summary
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