Senior ML Engineer
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Role Overview
AI is the product.
The Context Engine and Invoca's agentic AI workflows only create customer value if the models behind them are fast, reliable, and continuously improving in production.
This is a hands-on role focused on production leverage, not model experimentation in isolation.
You will own the layer that turns trained models into dependable, high-throughput services that Data Scientists, Applied AI Engineers, and product teams build on every day.
As a platform team, our real customers are the product teams who build on what we ship.
Success in this role is measured by their outcomes: how quickly product teams can ship intelligent, differentiated customer experiences on top of the models and infrastructure you own, how reliably those experiences hold up as usage scales, and how much your work accelerates Invoca's ability to innovate with AI.
Key Skills for This Role
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Salary, Benefits & Perks:
- At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:
- Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.
- Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Paid Holidays – Invoca provides 16 U.S. paid holidays , including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
- Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included.
- Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options – All employees are invited to share in Invoca’s success through stock options.
- Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program.
- Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
- InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
- Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.
- Position Base Range - Salary Range $152,000 - $228,000 USD plus bonus + equity
- #LI-Remote
About Invoca
Invoca is a privately held SaaS platform helping marketing, commerce, and contact-center teams convert customer conversations into revenue.
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