Senior Marketing Workflow Manager, Creative

Manage incoming requests for the Creative function

Validate that briefs are complete, well scoped, and tied to an approved campaign, initiative, or program

Confirm audience, message, deliverable list, channel specifications, and required dates before work enters the queue

Return incomplete requests to the requester rather than absorbing the gap downstream

Track work through concepting, design, copy, and production

Route assets through brand, legal, and compliance review and drive approvals to closure

Manage handoffs to media, lifecycle, and digital teams for trafficking and deployment

Monitor progress against timelines and escalate blockers early

Maintain the work queue and priority order for your body of work

Flag misaligned, duplicated, or low-priority requests and conflicts across campaign and always-on work

Facilitate tradeoff conversations with GTM Strategy, Marketing Program Managers, and Creative leadership when demand exceeds capacity

Track capacity and utilization across design, copy, production, and agency partners

Provide visibility into available bandwidth to inform resourcing and sequencing decisions

Communicate timelines, expectations, and status to requesters and leadership

Surface recurring bottlenecks and process gaps, and recommend improvements

Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience

5+ years of experience in workflow management, traffic management, project management, marketing operations, or a related field

Experience managing creative production workflow, including review, approval, and asset delivery across multiple channels

Experience managing intake, prioritization, and throughput for a marketing, creative, or media function