Senior Manager, Software Engineering

BS or MS in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience

10+ years of hands-on software engineering experience building large‑scale, highly available distributed systems or data platforms

5+ years of experience as an engineering manager leading backend, infrastructure, or platform teams

Experience designing or operating messaging and caching systems (for example, Azure Service Bus, Google Cloud Pub/Sub, Kafka, RabbitMQ, Redis, Azure Managed Redis, or equivalents)

Experience with cloud infrastructure (Azure and/or Google Cloud), containers (Docker), and orchestration platforms such as Kubernetes

Strong proficiency in at least one modern programming language (for example, C#, Java, Go, or similar) and familiarity with infrastructure‑as‑code and automation

Demonstrated experience driving cross‑team initiatives, including incident management, RCAs, and systemic reliability improvements for event‑driven systems

Deep expertise in public cloud messaging and caching platforms, especially Azure Service Bus, Azure Managed Redis, and Google Cloud Pub/Sub

Experience building or owning platform‑level abstractions that decouple application teams from specific messaging and caching implementations (for example, internal client libraries, SDKs, or gateways)

Experience with cost optimization for messaging and caching platforms, including throughput management, tiering strategies, and capacity planning

Familiarity with security and compliance requirements for messaging and cache data paths (for example, encryption, key management, network isolation, and governance in regulated environments)

Experience leading teams responsible for mission‑critical, 24x7 event and cache infrastructure, including on‑call programs and SRE practices

Working knowledge of DevOps practices and tooling (for example, CI/CD, observability stacks, configuration management)

Experience working with or within large platform organizations, and with cloud vendors, on joint roadmap and incident efforts

A track record of building inclusive, high‑trust teams and mentoring engineering leaders

Excellent communication and collaboration skills, with a track record of partnering with product, operations, and leadership stakeholders

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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