Senior Manager, Sales

Lead annual contract negotiations, pricing strategy, and volume commitments in partnership with operations and finance, in alignment with margin expectations.

Serve as the voice of the customer internally — translating market feedback into product development, supply chain, and operational priorities.

Partner effectively with R&D and technical service teams to connect customer formulation needs with Bay State Milling's ingredient capabilities.

Operate effectively in a matrixed organization, collaborating cross-functionally with operations, R&D, and supply chain teams.

7–10+ years of sales or commercial experience in food ingredients, grain-based foods, specialty agriculture, or a value-added food ingredient category.

Demonstrated success managing and growing large CPG accounts in a complex B2B selling environment, including multi-stakeholder relationships across procurement, R&D, technical, supply chain, and senior leadership.

Proven new business development track record — ability to identify, develop, and close opportunities in competitive selling environments.

Deep understanding of CPG customer dynamics: innovation pipelines, procurement cycles, formulation decision-making, and supply chain requirements.

Strong commercial acumen — pricing, margin management, forecasting, account planning, negotiations, and customer profitability.

Ability to operate independently in a lean organization while collaborating cross-functionally with internal partners.

Bachelor's degree required; business, food science, or a related field preferred.

Willingness to travel 30–40% to customer sites, industry events, and key markets.

The oat ingredient market is at an inflection point, driven by consumer demand for functional, clean-label, and high-fiber food products. Bay State Milling has made meaningful investments in its oat capabilities and is positioned to grow with the category's most important customers.

This role offers the opportunity to build a commercial franchise in a growing specialty category, own consequential customer relationships at the highest levels, and contribute directly to the strategic direction of the business, all within an organization that values commercial expertise and rewards results.