Senior Manager, Project Management & Operations

Stride is a full-service lottery and fundraising organization that helps charitable and non-profit organizations generate revenue through professionally managed lottery programs across Canada.

For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to plan, launch, and operate successful lottery campaigns.

We work with foundations, healthcare organizations, and other mission-driven organizations to generate significant funding for healthcare initiatives, research, and community services.

The Senior Manager, Project Management & Operations is accountable for the successful delivery of Stride’s lottery campaigns.

This is a senior, hands-on role responsible for turning campaign plans into execution.

The Senior Manager oversees the many moving parts required to plan, launch, operate, and close out campaigns, ensuring that internal teams deliver what is required, when it is required, and to the expected standard.

The role will also directly lead selected campaigns and projects.

The position is highly client-facing, with responsibility for managing the client relationship from a project delivery perspective.

This includes keeping clients informed, managing timelines and approvals, providing revenue and budget updates, resolving issues, and ensuring commitments are delivered as agreed.

The Senior Manager also oversees Stride’s project management function and provides leadership to the project management team, ensuring consistent and effective project management practices across the organization.

• Own the end-to-end delivery of assigned lottery campaigns from initial planning and preparation through launch, live campaign operations, and post-campaign close-out.
• Personally lead selected campaigns and projects, taking ownership of the overall delivery plan and outcomes.