Senior Manager, Project Management & Operations

Qualifications

• 8+ years of progressive experience in project management, program management, operations, client delivery, or a related discipline.
• PMP or equivalent project management certification
• Proven experience leading complex, cross-functional projects from planning through completion, preferably in a client-facing environment.
• Strong experience developing and managing detailed project plans, timelines, dependencies, milestones, budgets, and project reporting.
• Demonstrated ability to manage client relationships and communicate effectively with senior client stakeholders.
• Strong operational orientation with the ability to understand the detail, identify what needs to happen, and drive execution across multiple teams.
• Excellent organization, attention to detail, judgment, communication, and follow-through.
• Strong problem-solving skills and the ability to anticipate issues, manage competing priorities, and make sound decisions.
• Experience leading or mentoring project management resources.
• Demonstrated ability to improve processes and ways of working within established organizational and regulatory requirements.
• Strong business acumen, including an understanding of the relationship between project execution, client experience, revenue, cost, and risk.
• Find Your Freedom at Stride:
• At Stride, we support our team as valued members and offer:
• Commitment to Diversity, Equity and Inclusion throughout the employee journey,
• Employee Assistance Program with counselling and coaching,
• Talent, career and skills development,
• Health & Wellbeing activities,
• Candidates offered a position must complete pre-employment checks
• We are a 2026 Circle Back Initiative Gold Employer – we commit to responding to every applicant