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Senior Manager, Product Operations
KEV Group
Toronto, CAN
Full Time
Manager
Hybrid
3 days ago
Product OperationsGestion de projetOKRsAgileJiraIA et automatisation
Free
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Product OperationsGestion de projetOKRs
About the Role
KEV Group recherche un Senior Manager, Product Operations pour construire et scaler les systèmes, processus et outils qui permettent aux équipes produit de planifier, exécuter et livrer efficacement.
Key Skills for This Role
Product OperationsGestion de projetOKRsAgileJiraIA et automatisation
Responsibilities
- Own and scale product operations frameworks (OKRs, planning cadences, execution tracking)
- Design and implement scalable systems and processes for operational efficiency
- Leverage AI and automation to streamline workflows and reduce manual coordination
- Own and optimize the product and engineering tooling ecosystem
- Build and maintain resource planning and capacity models
- Lead cross functional operational initiatives across Product, Engineering, Finance, and G&A
- Develop reporting frameworks and dashboards for data driven decision making
- Partner with Technical Product Managers and Engineering teams for smooth execution
- Continuously identify and eliminate inefficiencies for scalable processes
Requirements
- 3–6+ years of experience in product operations, program management, business operations, or similar role
- Strong systems thinking and first principles approach to solving complex operational challenges
- Proven experience leading cross functional initiatives from ambiguous starting points to measurable outcomes
- Hands on experience with AI tools, automation, or building internal systems that improve workflows
- Experience with product development processes, Agile methodologies, and tools such as Jira
- Strong analytical and financial acumen, with experience working with data, reporting, and resource planning
- Highly organized with exceptional project management skills
- Ability to influence and align senior stakeholders without formal authority
- Strong communication skills
Full Job Posting
About The Role
- The Product Ops Team is integral to KEV's success, driving operational excellence, clarity, and scalability across Product and Engineering.
- We are looking for a Senior Manager, Product Operations to build and scale the systems, processes, AI innovation, and tooling that power how our product teams plan, execute, and deliver.
How You'll Contribute
- Own and scale product operations frameworks (OKRs, planning cadences, execution tracking).
- Design and implement scalable systems and processes.
- Leverage AI and automation to streamline workflows.
- Own and optimize the product and engineering tooling ecosystem.
- Build and maintain resource planning and capacity models.
- Lead cross functional operational initiatives.
- Develop reporting frameworks and dashboards.
- Partner with Technical Product Managers and Engineering teams.
- Continuously identify and eliminate inefficiencies.
Who You Are
- 3–6+ years of experience in product operations, program management, business operations, or similar.
- Strong systems thinking and first principles approach.
- Proven experience leading cross functional initiatives.
- Hands on experience with AI tools, automation, or building internal systems.
- Experience with product development processes, Agile, and tools like Jira.
- Strong analytical and financial acumen.
- Highly organized with exceptional project management skills.
- Ability to influence and align senior stakeholders without formal authority.
- Strong communication skills.
What We Offer
- Competitive compensation.
- Meaningful benefits.
- Retirement Savings Support (RRSP matching in Canada, 401(k) in U.S.).
- Professional development (KEV Academy, KEV University).
- Hybrid model – 3 days in office.
- Flexible PTO with close to 4 weeks vacation and company wide holiday closure.
- Office perks (stocked snack bar, catered lunches).
Why You'll Love Working at KEV
- Make a real difference every day supporting K 12 education.
- The KEV Way: constantly questioning, improving, innovating.
- Grow with us: real opportunities to learn and develop.
- Work alongside excellence with a humble, collaborative team.
- Celebrate Community and Culture through Club KEV, Voice of Customer Series, Monthly Townhalls, KEVite Awards.
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