Senior Manager Process Excellence

Lead, mentor, and develop a high‑performing Process Excellence team, allocate resources, set priorities, and oversee project execution.

Build organizational process capability through coaching, standardized methodologies, and scalable best practices.

Oversee Business Process Reviews to evaluate performance, risks, controls, and improvement opportunities across the GP portfolio.

Strengthen and evolve the Process Excellence Operating Model, ensuring consistent frameworks, tools, and documentation standards.

Partner with Global Quality to support ISO/IATF audits and ensure all GP business processes adhere to Micron’s Global Quality BPM standards.

Lead cross‑functional problem-solving for customer or operational events impacting GP processes.

Oversee the GPCOE intake gateway, ensuring effective evaluation, prioritization, and routing of process requests.

Maintain governance structures to track Business value realization, ROI, and performance of delivered work.

Drive enterprise‑level process simplification, automation opportunities, and elimination of redundancies.

Promote adoption of modern process frameworks, and continuous improvement practices.

Ensure strong SLA performance, and high-quality outcomes.

Build and maintain trusted relationships with business stakeholders, using feedback insights to refine processes and delight stakeholders.

Bachelor’s Degree or equivalent experience

Desired - Master’s Degree in above or related fields

Certifications in Business Process Management and Supply Chain Management highly desirable

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com

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