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Senior Manager, Platforms & Delivery – Enterprise

AXIAN Telecom
, UAE
Full Time
Manager
ERP DeliveryHCM DeliverySAPOracleAgile DeliveryRelease Management
Free

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About the Opportunity

  • Axian Telecom is seeking a delivery focused Senior Manager, Platforms & Delivery – Enterprise to own the lifecycle, delivery, and continuous improvement of enterprise grade platforms that support the internal operations of the Group and its pan African OpCos.
  • Reporting to the Director, Digital Platforms & Delivery, this role is responsible for the Enterprise platform portfolio – with primary focus on ERP, Human Capital Management (HCM), HR applications, and Group Core Components.

ERP Delivery & Lifecycle Management

  • Own the full delivery lifecycle of the Group ERP platform – managing releases, enhancements, configuration, incident resolution, and version governance across all entities using the platform.
  • Translate Finance, Procurement, and Shared Services business requirements into structured ERP delivery pipelines, managing sprint planning, backlog prioritisation, and deployment execution.
  • Ensure ERP configuration and customisation remain within architecture guardrails, minimising technical debt and preserving upgrade pathways.
  • Manage ERP release cycles including testing, UAT coordination with Finance and Procurement leads, change advisory processes, and post deployment validation.
  • Govern ERP platform health including performance monitoring, data quality, system integrations, and capacity planning for multi OpCo rollouts.

HCM & HR Application Delivery

  • Lead the delivery and continuous improvement of the Group HCM platform and HR application suite – covering Core HR, Payroll, Talent, Performance, Learning, and Workforce Planning modules.
  • Partner with Group HR leadership and OpCo HR teams to translate HR transformation initiatives into structured delivery roadmaps and release plans.
  • Manage HCM configuration, localisation for each OpCo jurisdiction (payroll rules, leave policies, regulatory compliance), and data migration for new entity onboarding.
  • Coordinate UAT with HR business owners, ensuring user acceptance is rigorous and adoption ready ahead of each release.
  • Ensure HCM and HR application integrations with ERP (payroll posting, cost centre management) and IAM (employee lifecycle provisioning) are maintained and operationally stable.

Group Core Components Delivery & Governance

  • Own the delivery roadmap and operational health of Group Core Components – IAM, Document Management, Group Reporting Layer, Workflow & Approval engines, and Group Collaboration tools.
  • Ensure Group Core Components remain fit for purpose across all OpCos, with delivery cycles governed by Group IT architecture standards and business demand.
  • Lead the rollout of Group Core Components to new OpCos or entities, managing onboarding, integration, configuration, and hypercare.
  • Maintain a Group wide view of Core Component consumption, capacity, and SLA compliance, escalating risks to the Director proactively.
  • Drive rationalisation and consolidation of duplicate or legacy tools where Group Core Components can replace them across OpCos.

Agile Execution & Release Governance

  • Lead agile delivery squads responsible for ERP, HCM, and Group Core Component releases – running structured sprint ceremonies, backlog grooming, and demo driven delivery cadences.
  • Own delivery metrics across the Enterprise portfolio: release velocity, sprint throughput, defect escape rate, change success rate, and MTTR.
  • Maintain delivery transparency through accurate sprint reporting, milestone tracking, risk registers, and proactive escalation to the Director.
  • Govern release management including change advisory processes, deployment windows, rollback plans, and post release stabilisation.
  • Facilitate cross functional testing and UAT coordination with Finance, HR, Procurement, and OpCo teams ahead of each release.

Platform Enhancement & Continuous Improvement

  • Proactively identify opportunities to enhance ERP, HCM, and Core Component functionality, user experience, and inter platform integration quality.
  • Establish structured feedback loops with Finance, HR, Procurement, and OpCo IT teams to continuously refine the platform backlog.
  • Monitor and enforce SLAs for all Enterprise platforms, ensuring availability, performance, and reliability.

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