Senior Manager, Network Engineering

%3Cp%3E%3Cspan style=%22color:black;%22%3ESenior Manager, Networking Engineer%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;%22%3EEligibility Guidelines (iAspire)%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;%22%3E

• %26nbsp;%26nbsp;%26nbsp;%26nbsp;6 months or more tenure in current position%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;%22%3E
• %26nbsp;%26nbsp;%26nbsp;%26nbsp;GCA level no more than 2 levels above current role%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;%22%3E
• %26nbsp;%26nbsp;%26nbsp;%26nbsp; Working: hybrid in Hyderabad%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;%22%3E
• %26nbsp;%26nbsp;%26nbsp;%26nbsp;Performance of associates: no corrective actions, meets or exceeds full satisfaction on most recent check-in from all other employees%3C/span%3E%3Cbr%3E%3Cstrong%3EPosition Summary%3C/strong%3E%3C/p%3E%3Cp%3EThe Manager, Compute Infrastructure Engineering provides people leadership, operational direction, and technical oversight for TTEC’s enterprise compute infrastructure environment. This role leads a technical team responsible for supporting, administering, and improving core infrastructure services across Microsoft platforms, on-premises and Azure Active Directory, Linux, storage, backup, server administration, database administration, image management, and update management. The Manager serves as a calm, structured leader during periods of operational pressure, change, and ambiguity, helping teams work through complex technical issues, identify risk, communicate clearly with leadership, and deliver reliable infrastructure services that support business operations across a distributed enterprise environment.%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EPeople leadership for a technical compute infrastructure team, including communication, prioritization, coaching, follow-through, and performance support%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EMicrosoft application and systems administration, including enterprise Windows server platforms and related infrastructure services%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EIdentity and directory services, including on-premises Active Directory, Azure Active Directory, access dependencies, and operational support models%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ECompute infrastructure operations across Windows, Linux, storage, backup, server administration, database administration, image management, and update management%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ETroubleshooting leadership for complex, high-pressure technical issues requiring coordination across multiple teams and technology domains%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l1 level1 lfo2;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EProject leadership, scoping, task management, and execution follow-through for infrastructure initiatives, operational improvements, and business-impacting work%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EDuties %26amp; Responsibilities%3C/strong%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ELead and manage a technical compute infrastructure team responsible for supporting enterprise systems, platforms, and services that directly impact business operations%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ECommunicate effectively with team members, peer technology groups, senior leaders, and business stakeholders across multiple levels of the organization%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EProvide steady leadership during periods of chaos, change, major incidents, escalations, and shifting business priorities%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EGuide troubleshooting sessions for complex technical problems, helping teams structure analysis, isolate root causes, evaluate options, and drive resolution%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EIdentify technical, operational, security, and business risks when recommending solutions or making infrastructure decisions%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EMaintain focus and composure under pressure from leadership, clients, or business stakeholders during urgent operational situations%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EOversee operational support for Microsoft applications and systems, on-premises and Azure Active Directory, Linux systems, storage, server administration, backup strategies, database administration, image management, and update management%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ELead infrastructure projects from intake through execution, including scope definition, task planning, dependency management, stakeholder communication, and follow-through%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EWork with the Executive Director to align team priorities, staffing, project commitments, operational support, and infrastructure improvements with broader IT and business objectives%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ECoach and develop team members through clear expectations, feedback, prioritization support, technical guidance, and accountability for delivery%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EDrive operational discipline through documentation, task tracking, process improvement, incident review, risk reduction, and continuous improvement practices%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l3 level1 lfo1;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EParticipate in critical incident response and provide leadership support for business-impacting outages, escalations, and after-hours events as required%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EBasic Qualifications%3C/strong%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EBachelor’s degree in Business, Information Management, Computer Science, Engineering, or a related field, or equivalent combination of education and progressive enterprise infrastructure experience%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E5+ years of related experience managing enterprise compute infrastructure, systems administration, platform operations, or related technology functions%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EExperience as a people manager, team lead, or technical leader responsible for guiding technical teams, setting priorities, managing follow-through, and supporting employee development%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EBroad technical understanding of compute infrastructure, including Microsoft systems, Active Directory, Azure Active Directory, Linux, storage, backup, server administration, database administration, image management, and update management%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EDemonstrated ability to lead troubleshooting efforts for complex infrastructure issues involving multiple systems, dependencies, and teams%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EStrong communication skills with the ability to translate technical issues, risks, options, and recommendations for leadership and non-technical stakeholders%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EAbility to lead through ambiguity, change, operational pressure, and competing priorities while maintaining structure and team focus%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EExperience identifying risks, evaluating solution tradeoffs, and making practical recommendations in complex enterprise environments%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l0 level1 lfo3;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EStrong organizational skills, including project leadership, project scoping, task management, dependency tracking, and execution follow-through%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EPreferred Qualifications%3C/strong%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EExperience managing infrastructure teams in a large, distributed, customer-facing, or regulated enterprise environment%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EWorking knowledge of Microsoft 365, Windows Server, Active Directory, Azure Active Directory, Linux administration, enterprise backup platforms, storage platforms, patching tools, and image management practices%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EExperience supporting disaster recovery, backup validation, platform lifecycle management, vulnerability remediation, and operational risk reduction%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EFamiliarity with IT service management practices such as incident, problem, change, configuration, availability, and service continuity management%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EExperience leading cross-functional technical efforts that require coordination across infrastructure, security, application, database, operations, and business technology teams%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l2 level1 lfo4;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:115%;mso-bidi-font-family:Symbol;mso-bidi-font-size:12.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3EResponsible use of AI-enabled tools to improve documentation, troubleshooting, operational analysis, knowledge management, and team productivity while maintaining governance and data protection standards%3Cbr%3E%26nbsp;%3C/p%3E Job Details Job Level: Manager Primary Location: India-Telangana-Hyderabad