We are seeking a Senior Manager of Human Resources with a minimum of 12 years of experience as a strategic partner to be responsible for developing and executing human resource strategies in support of the overall business plan and strategic direction of the company.
The Senior Manager of HR will play a critical role in fostering a positive workplace culture, enhancing employee satisfaction, and ensuring compliance with industry-specific regulations and labour laws in shaping a high-performing and scalable HR function to support the dynamic needs of our organization.
Key Skills for This Role
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Job Description
We are seeking a Senior Manager of Human Resources with a minimum of 12 years of experience as a strategic partner to be responsible for developing and executing human resource strategies in support of the overall business plan and strategic direction of the company. The Senior Manager of HR will play a critical role in fostering a positive workplace culture, enhancing employee satisfaction, and ensuring compliance with industry-specific regulations and labour laws in shaping a high-performing and scalable HR function to support the dynamic needs of our organization.
Key Responsibilities
· Develop and implement HR strategies aligned with the company’s goals and objectives.
· Build employer branding initiatives to position the company as an employer of choice in the IT industry.
· Collaborate with branch teams to ensure that recruitment practices are aligned and standardized across locations.
· Lead organizational design and change management initiatives.
· Design and implement leadership development, organizational scaling, nurture future leaders and enhance succession planning and succession planning programs.
· Oversee the Admin department to ensure efficient facility management, including maintenance, security, and workplace safety.
· Select and manage external vendors (insurance providers, consultants, brokers) and monitor service level agreements (SLAs) and employee satisfaction.
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· Implementing and executing the company’s policies and procedures.
· Design and Develop KRA, KPI and Levels across the organization and implementing them.
· Oversee employee benefits programs to ensure market competitiveness and cost-effectiveness.
· Ensure HR policy compliance with statutory and regulatory compensation laws, mitigating legal and organizational risks.
· Ensure full compliance with labour laws, regulations, and HR best practices.
· Ensure compliance with company policies, industry standards, and legal requirements during recruitment processes.
· Attending ISO and further audits. Liaise with legal and finance teams to manage audit and reporting requirements for Compliance & Legal Governance.
· Design and implement a competitive and equitable compensation strategy aligned with business goals and industry benchmarks.
· Oversee job grading, evaluation and Salary Structuring.
· Develop and manage performance-based bonus and incentive schemes (e.g., KPIs, OKRs, MBOs). Align reward programs with company performance and individual contributions. Variable Pay Plans.
· Evaluate, design, and manage employee benefits programs including health insurance, retirement plans, wellness programs, and flexible work options.
· Develop and manage the annual compensation and benefits budget, optimize cost-effectiveness without compromising on employee value proposition.
· Lead communication strategies to educate employees on compensation and benefits programs and ensure transparency and understanding across all levels.
· Establish strong employee relations practices to ensure a positive work environment.
· Manage employee relations, conflict resolution, and policy implementation, disciplinary actions, and conflict management.
· Partner with senior leadership to design and implement people-centric policies, DEI (Diversity, Equity & Inclusion) programs, and employee engagement initiatives to boost satisfaction, productivity, and retention.
· Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees.
· Align with IT Department to deliver a seamless onboarding experience for new hires and a professional, supportive offboarding process for departing employees.
· Develop and oversee performance improvement plans (PIPs) for underperforming staff to enhance productivity and service quality.
· Identify training needs and develop comprehensive training programs for employees at all levels, from entry-level to management.
· Manage client relationships, acting as the tertiary point of contact for all existing clients to ensure their recruitment needs are met.
· Work with Project Managers, Resource Managers and clients to understand evolving requirements and drive the successful delivery of permanent staffing and white-collar staffing orders.
· Maintain high client satisfaction levels by ensuring the timely delivery of suitable candidates.
· Implement and drive continuous improvement initiatives aimed at enhancing efficiency, reducing hiring times, and increasing recruitment quality.
· Evaluate new tools, platforms, and technologies that can improve candidate sourcing, tracking, reporting, and team collaboration.
· Regularly audit recruitment processes to identify inefficiencies and implement technology-driven solutions.
· Work on HR Technology & Analytics, Leverage HRIS and other digital tools to improve HR service delivery.
· Leverage HR tech, data analytics, and AI to optimize HR processes and enhance employee experience.
Requirements
· Minimum 12 years of total experience in recruitment and operations, with at least 3 years in a senior role in the IT Industry.
· Bachelor’s degree is required (Preferably in human resources, business administration, psychology but not necessary).
· Master’s degree in HR or Business Administration would be an advantage.
· Ability to align HR initiatives with overall business strategy. Strong foresight to anticipate organizational needs and workforce trends.
· Deep understanding of the IT industry and business operations. Capable of making HR decisions that drive organizational value and ROI.
· Strong experience working with ATS platforms and leveraging technology to enhance recruitment workflows. Ability to foster a positive, inclusive, and high-performance culture. Strong focus on employee experience and wellbeing.
· Deep knowledge of HR best practices, engagement, compensation, and labour laws.
· Proficiency in HRMS including experience with payroll management.
· Strong analytical skills to drive HR strategy with data-driven decision-making.
· Excellent client-facing and relationship management skills, with a focus on delivering results.
· Strong written and verbal communication across all levels. Skilled in negotiation, conflict resolution, and relationship management.
· Ability to manage competing priorities and work in a high-pressure environment.
· High level of integrity and professionalism. Committed to ethical practices, compliance, and maintaining confidentiality.
Benefits
Health insurance
Provident Fund
Parental leave
Yearly Bonus
Gratuity
About CodelogicX
Information Technology128 employeesFounded 2013
Custom software, AI, and cloud solutions provider.
