Senior Manager, Engineering (IMEA)
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Key skills for this role
Role Overview
Support delivery of Property Operations, Maintenance & Energy Conservation across IHG managed and leased hotels.
Assess POMEC delivery in existing and new hotels, then develop plans to align ways of working with targeted outcomes.
Key Skills for This Role
Full Job Posting
Role purpose
Support delivery of Property Operations, Maintenance & Energy Conservation across IHG managed and leased hotels.
Assess POMEC delivery in existing and new hotels, then develop plans to align ways of working with targeted outcomes.
Delivery and accountability
- Lead a local community or champions team supporting data collection, report consolidation, and property-level audits.
- Conduct technical assessments at strategic properties and identify improvement opportunities.
- Prepare action plans and ensure timely follow-up and implementation across properties.
- Oversee POMEC reporting through Quore Property Management or other agreed systems.
- Monitor compliance with statutory codes and IHG Brand Standards.
- Guide energy, water, waste, and carbon reduction measures through the Green Engage Program.
- Coach engineering and maintenance champions and support hotel engineering team development.
- Provide technical guidance and coordination during crisis or emergency situations.
- Assist with CAPEX, FF&E, maintenance reserve projects, and Property Improvement Plans.
- Consolidate performance updates on POMEC operations, compliance, and sustainability initiatives.
Required experience
- Proven hotel or similar experience in maintenance and day-to-day Building Services (MEP) operations.
- Hands-on experience planning, testing, and recording preventive and reactive maintenance.
- Experience coordinating or supervising small teams or champions groups for delivery and reporting.
- Experience with pre-opening or major renovation projects focused on compliance, efficiency, safety, security, and sustainability.
Qualifications and technical knowledge
- A degree, certificate, or equivalent experience related to maintenance and engineering is preferred.
- Familiarity with the IHG Way of Preventive Maintenance or an equivalent program.
- Working knowledge of hotel systems such as Quore, HotSOS, Knowcross, Message Box, or similar tools, plus Building Management Systems.
- Understanding of brand standards and their application in daily operations.
- A recognized Building Services, Facilities Management, or equivalent technical qualification is desirable.
Workplace
- IHG describes its corporate working approach as hybrid, combining office and remote working according to role and team needs.
About IHG Hotels & Resorts
IHG Hotels & Resorts operates more than 6,000 hotel destinations worldwide and promotes a culture focused on hospitality, inclusion, growth, and wellbeing.
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