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Senior Manager, Engineering - Identity & Access Management
Clickup
Remote, USA
Full-time
Senior · 8+ years experience
Remote
Discovered 1 weeks ago
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Responsibilities:
- Lead, grow, and develop the IAM Platform engineering team — own hiring, mentorship, performance, and career growth, and scale the team thoughtfully as we expand our enterprise investment.
- Own the delivery of ClickUp's enterprise-grade access management platform: the authorization engine and permission/role model, authentication (SSO via SAML/OIDC and social/Okta/Entra, MFA/2FA, session and token management), SCIM provisioning, sharing and access-control primitives, audit logs, OAuth and API token management, and the core data model and APIs that define how customers' work is organized across the product.
- Set the roadmap and priorities in partnership with product, security, and engineering leadership — elevating the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keeping them there.
- Run an AI-native team: structure the work so agents can route, scope, and report on it; use AI flows to remove status meetings and manual reporting, reduce noise, and let a small team operate at scale. Continuously raise the bar on how the team leverages AI end-to-end.
- Partner with enterprise customers, GTM, and security teams on access-control and identity requirements, and represent ClickUp credibly in enterprise security and architecture reviews.
- Own operational excellence for high-blast-radius services: a healthy on-call rotation, safe migrations, reliability, and a clear security boundary where the server remains the source of truth.
- Uphold a high engineering bar — design and code review, testing, performance, and security-by-design — for the most security-critical area of the product.
- Collaborate across backend, frontend, platform, product, design, and infosec to ship coherent access experiences on top of the platform.
Requirements:
- 8+ years of professional software engineering experience building production SaaS, with 3+ years managing engineering teams (including senior engineers).
- Identity and access management experience is required — hands-on background delivering authentication and authorization systems: OAuth 2.0, OIDC, SAML, JWTs, MFA/2FA, enterprise SSO, SCIM, and RBAC/permission and role models, ideally in a multi-tenant environment.
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