Senior Manager - Communications Consultancy

Innovative & Analytical Mindset:

Qualifications

• - Bachelor's degree in marketing, advertising, or a related field - Minimum of 6 - 8 years of experience, preferably in a communications, digital, or media agency; candidates may also come from a marketing or client-side background - Strong proficiency in Arabic, with the ability to review written content, identify linguistic or spelling errors, and ensure accuracy and quality.

Responsibilities

• Technical & Product: - Strong understanding of the advertising, social media, and media industries, and the role of communication strategy within them. - Maintain a strong understanding of clients’ businesses (industry, market, products) and their competitors, and translate key learnings into strategic insights. - Build and maintain excellent day-to-day client relationships while identifying and fostering consulting opportunities whenever possible. - In-depth knowledge of agency capabilities, processes, and tools. - Develop structured recommendations and presentations. - Closely monitor communication trends and industry developments; lead business updates and competitive audits/reports. - Strong tactical understanding of all major social media platforms and best practices. - Proficient in using AI tools for operational, strategic, and creative solutions. Business Acumen & Operational Efficiency: - Manage day-to-day relationships with internal and external teams. - Ensure all key supporting assets are consistently up to date and driving productive outcomes, including agendas and contact reports delivered on time with clear key deliverables, while ensuring those deliverables are executed within agreed timelines. - Lead and facilitate team status meetings to align internal and external stakeholders on project priorities, objectives, and goals. - Manage expectations, timelines, and quality standards, securing alignment from clients and team members with strong attention to detail. - Demonstrate ownership and confident management of multiple projects across multiple clients, markets, and internal stakeholders. - Consistently exceed client expectations and ensure the KPIs for each project are achieved. - Collaborate closely with teams across Traffic, Strategy, Content Marketing, Creative, Production, Development, and more to deliver high-quality work. - Maintain a strong understanding of the production ecosystem, including milestones and requirements. - Effectively manage multiple stakeholders across various clients and markets under the guidance of your Business Lead, Business Director, or Associate Business Director. Innovative & Analytical Mindset: - Take full ownership of every job assigned to you, ensuring that all work is measured against client requirements, agreed strategy, and brand guidelines. - Demonstrate logical thinking when addressing client challenges by quickly identifying problems during daily operations and projects, then developing smart, effective solutions. - Communicate complex topics concisely and effectively, demonstrating excellence, maturity, and purpose in both written and verbal communication. - Write clear, comprehensive briefs that outline all requirements and inspire strategy, creative, production, and development teams to deliver exceptional work. - Challenge yourself and the wider team (including direct reports and cross-functional partners across strategy, creative, and production) to develop innovative ideas that support brand and business objectives. - Demonstrate a strong financial understanding of budgeting and estimating.