Senior Manager, Client Engagement

• Lead the project team, allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team
• Communicate project status regularly (e.g. using dashboard reports) and escalate issues to stakeholders, sponsor(s), and senior leadership as required
• Manage project deliverables in line with approved project plans
• Manage or coordinate partners and work groups engaged in project delivery
• Reviews and assists with the creation of statements of work and change orders to extend or change the project
• Lead internal projects and client-facing (or conference call) meetings
• Develop and maintain detailed project plans (following PMI methodologies)
• Record, track and manage project issues and risks, escalating concerns when necessary
• Manage project scope and change control
• Monitor project progress and performance
• Monitor the project budget
• Create and present deliverables, and facilitate approval of recommendations

• Lead and coach team members by providing individualized feedback and development opportunities that foster career progression.
• Manage team performance by addressing concerns proactively, conducting annual reviews, annual development meetings and offering constructive feedback regularly.
• May participate and provide input into hiring process for team members.
• Own your growth by setting and updating development goals, actively seeking feedback, and aligning your aspirations with business goals.
• Contribute to internal initiatives that impact the client and/or team member experience such as our EDI Advisory Committee, Community Impact Committee, or our Social Committee.
• Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities.
• Demonstrate inclusive and supportive behavior, contributing to BrandActive’s core values of trust, agility, and growth, commitment to equity, diversity, and inclusion, (EDI), humanity, and wellbeing.

You might not tick every box, but if you meet most of the qualifications and are excited about the role, we’d love to hear from you.

We value potential, curiosity, and a growth mindset.

• 5–7 years of management consulting experience across industries and solutions, or equivalent consulting experience gained within an organization.
• Post-secondary degree, diploma, or certificate preferred, with a demonstrated commitment to continuous learning.
• Proven consulting, client relationship management, and stakeholder management skills.
• Strong critical thinking, strategic thinking, and problem-solving skills, with the ability to influence and negotiate effectively.
• Excellent project management and organizational skills, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong financial acumen, analytical skills, and comfort working with financial information.
• Experience leading complex projects, including mergers and acquisitions (M&A) or large, decentralized initiatives.
• Excellent verbal, written, presentation, and facilitation skills, with the ability to communicate effectively and present to senior leaders.
• Demonstrated business acumen and operational understanding to provide strategic advice to clients, stakeholders, and team members.
• Proven leadership experience, including coaching, mentoring, and developing diverse teams.
• Ability to build strong collaborative relationships with clients, stakeholders, and cross-functional teams.
• Adaptable and comfortable working across a variety of clients, industries, and project types.
• Entrepreneurial mindset with a strong client service orientation, initiative, and resilience.
• Additional language(s) are considered an asset.
• Excellent computer skills including MS Outlook, Word, Excel, PowerPoint, Project or other scheduling software such as Smartsheet or Teamwork Projects
• At least basic knowledge and experience with MS Visio

BrandActive offers a comprehensive compensation and benefits package, including:

• Competitive compensation: $130,000-$201,000 CAD. Total compensation depends on experience, skills, and location and includes non-cash rewards. This range is plus commission.
• Values led culture focused on humanity, trust, agility, and growth. Check out our Culture Statement.
• Comprehensive health and dental coverage with no waiting period – your benefits start on day one.
• Mental health resources such as an Employee Assistant Program (EAP) and access to the Headspace app.
• Generous paid time off: 4 weeks of vacation, additional office closures, Flex Fridays, and extended long weekends throughout the summer.
• Holistic wellbeing benefits, including a wellbeing allowance, flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays.
• Parental leave benefits to support you and your family.
• $2,000 annual professional and personal development support , including funding and time off for learning to support your growth.
• Home office and communications reimbursement to help you work comfortably.
• Charitable donation matching to support the causes that matter to you.
• Flexible work options – hybrid - with adaptable schedules.
• Two annual town halls in Toronto, featuring engaging sessions and fun team activities.
• Supportive leadership and career development , with ongoing coaching and feedback to help you grow and succeed, quarterly formal feedback, annual performance reviews and separate annual development meetings.
• Work-from-anywhere flexibility, with the option to work abroad for up to four weeks (in eligible countries).
• And more!

Hybrid - BrandActive also has an office in Toronto, ON.

Job vacancy

This role reflects growth in our team and expanded operational scope.

BrandActive is proud to be an equal opportunity employer and values inclusion in its workforce.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

BrandActive is dedicated to ensuring an accessible and inclusive experience for all candidates.

If you require accommodations during the application process, please let the Talent Manager know.

We are committed to partnering with you to provide support and make reasonable adjustments throughout the process.

All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

At BrandActive, we use AI within our recruitment process in the following ways: screening applicants and recording calls and interviews.

All candidates will be notified of the use of AI at the start of a call or interview and can request to opt out.

As part of our broader dedication to EDI, we continuously review and refine our use of AI to support equitable experiences for all applicants.

• Initial Call (Pre-Screen): If your application is selected, you will have a prescreen call with the Talent Manager where we will use AI to transcribe for accurate note taking.
• Virtual Interview: Followed by an interview with the hiring manager.
• Case Presentation Interview: The last step is a case study and presentation to our team.

We thank all applicants for their interest in BrandActive, however, only those selected for an interview will be contacted.