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Senior Manager, AMS Solution Design & Delivery

Brink's India, Middle-East & Africa
Dubai, UAE
Full Time
Manager
1 months ago
ATM Managed ServicesSolution ArchitectureFinancial ModelingCustomer EngagementCross functional LeadershipContract Structuring
Free

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ATM Managed ServicesSolution ArchitectureFinancial Modeling
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Role Summary

  • Supports the development and execution of ATM Managed Services solutions across the Middle East region.
  • Translates customer needs into practical, scalable, and commercially sound AMS solutions.
  • Reports directly to the VP, AMS Solutions Development and serves as a primary regional solution architect.

Key Responsibilities

  • Lead end to end solution development for AMS opportunities from qualification through migration readiness.
  • Engage Brink’s largest bank customers and prospects in the Middle East at senior levels.
  • Present solutions to customers, including senior leadership.
  • Coordinate development of operational models, service scope, SLAs, KPIs, monitoring, security, and compliance frameworks.
  • Build solution assumptions, dependencies, risks, and mitigations.
  • Support full financial models in collaboration with Finance.
  • Support contract structuring and commercial negotiations alongside Legal and Sales.
  • Serve as the primary solution lead in complex sales cycles, RFPs, RFIs, and strategic client pursuits.
  • Lead solution workshops, discovery sessions, and executive presentations.
  • Coordinate solution inputs across Product, IT, Security, Operations, PMO, and vendor partners.
  • Lead solution handoff into Project Delivery and Global AMS Operations.

Experience and Qualifications

  • Executive level communication and presentation capabilities.
  • Bachelor’s degree required.
  • 8 10+ years of experience in ATM Managed Services, payments infrastructure, or complex financial services operations.
  • Deep understanding of ATM ecosystems, cash management, monitoring, processing, encryption, networks, and regulatory requirements.
  • 5+ years in solution architecture, product strategy, or technical sales leadership.
  • Proven ability to structure complex multi vendor AMS solutions.
  • Strong commercial, financial, and risk modeling acumen.
  • Experience supporting Middle East financial institutions required.
  • Ability to operate in a highly matrixed, global organization.

Preferred Qualifications

  • Expertise in ATM switching services and/or ATM managed services operations.
  • Proven ability to drive profitability and operational enhancements in a managed services environment.
  • Experience with global account management and program launch processes.
  • Experience in international business operations and familiarity with vendor management in multiple regions.
  • Background in technology driven operational transformation, including automation and system enhancements.

Core Competencies

  • Detail oriented with strong time management skills.
  • Proactive, self starter with a bias for action.
  • Strong customer focus.
  • Ability to manage multiple initiatives simultaneously.
  • Comfortable operating in structured governance environments.

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