Senior Learning and Development Adviser

Proven experience working in a learning and development (L&D) environment, delivering programmes or initiatives.

Evidence of managing high-impact, strategically important L&D projects from design through to evaluation.

Strong project management capability, with experience delivering complex, multi-strand programmes to deadlines.

Advanced stakeholder management skills, with evidence of engaging and influencing senior stakeholders and tailoring communication to different audiences.

Experience using L&D technology platforms and digital learning tools (e.g. LMS/LXP), with a focus on continuous improvement.

Experience of facilitating training sessions both online and in person and willingness to facilitate on an ad-hoc basis

Ability to show adaptability and flexibility in a changing environment, managing shifting priorities effectively.

Knowledge of HCM/HRIS/LMS/LXP systems to support and enhance learning delivery (Workday experience is advantageous).

Ability to demonstrate collaborative working and critical thinking to solve problems and improve ways of working.

Confidence using Microsoft Office tools, including Teams, to support delivery and stakeholder engagement.

A proactive approach to supporting an inclusive learning culture, aligned to organisational values.

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

Wellbeing : [Health plan, gym memberships, mental health support]

Growth : We invest in your future with [courses, mentorship, promotions]

Culture : Diverse. Inclusive. Collaborative. Fun.

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:

25 days holiday entitlement, with the option to buy extra or sell days

Generous pension

Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave

Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few

Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others

Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only

Apply with a current CV along with a supporting statement, no more than 500 words

Applications need to be submitted by 23:59 on Sunday 25 September

We are anticipating interviews for this role to take place virtually on the week commencing 5 October

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more

https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion

We are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria for the role to interview. Interviews may be conducted via video, telephone, or a panel Interview, with some vacancies requiring an online assessment to measure the minimum criteria.

Don’t miss out be part of the journey and take advantage of this opportunity.