Senior Lead Site Reliability Engineer

Design and implement reliability architecture and engineering standards across services, platforms, and infrastructure, ensuring solutions are scalable, resilient, and operationally efficient.

Design, build, and evolve enterprise-grade observability platforms (metrics, logs, traces, SLOs/SLIs) that provide actionable insights into system health, customer experience, and business impact.

Implement and continuously improve SRE practices including error budgets, capacity modeling, resilience testing, graceful degradation, and operational readiness.

Architect, build, and enhance automation and self-service platforms that eliminate toil, reduce operational risk, and enable safe, frequent production releases.

Design, implement, and optimize CI/CD and release engineering solutions, including secure pipelines, deployment automation, quality gates, and rollback strategies.

Troubleshoot and resolve complex production issues, performing deep root-cause analysis and implementing long-term reliability improvements.

Collaborate with engineering, platform, and infrastructure teams to improve system reliability, scalability, performance, and operational excellence.

10 to 15 Years of IT Experience.

Deep software engineering expertise with a proven track record of designing, building, and operating large-scale, distributed, API-driven systems in production.

Strong CI/CD experience with tools such as Azure DevOps, GitHub Actions, Jenkins, Harness, or equivalent, including pipeline design, deployment automation, and release engineering best practices.

Expertise in observability, alerting, and reliability engineering, using tools such as Prometheus, Grafana, Datadog, Splunk, ELK, or equivalent ecosystems.

Strong command of cloud platforms and open systems (AWS, Azure, or GCP), including infrastructure-as-code, platform automation, and cloud-native design patterns.

Hands-on experience across Linux (RHEL), Windows, databases (e.g. SQL Server, Oracle RDBMS), and complex enterprise technology stacks with strong troubleshooting and debugging skills.

Strong experience designing and operating high-availability, mission-critical platforms with a focus on reliability, performance, scalability, and automation.

Strong automation and scripting skills using Python, Bash, Ansible, PowerShell, or similar tools, with additional experience in C#/.NET considered a strong plus.

Prior ownership of reliability strategy or platform initiatives spanning multiple teams or business units.

Experience modernizing legacy financial systems into cloud-native or hybrid architectures with a focus on resilience and compliance.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass