Senior ITS Operations Manager
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Key skills for this role
About the Role
Atkins Realis Group seeks a Senior ITS Operations Manager in Riyadh to oversee performance, reliability, and integration of Intelligent Transport Systems including AVM, RTPI, APC, PA, CCTV, and Journey Planning.
Key Skills for This Role
Responsibilities
- Oversee the performance, reliability, and integration of all ITS systems including AVM, RTPI, APC, PA, CCTV, and Journey Planning systems
- Ensure effective interface management between Bus Contractors, ITS Contractors, and external systems and stakeholders such as Metro
- Monitor system performance and resolve inconsistencies, faults, and integration issues
- Ensure contractors meet contractual KPIs and performance targets
- Oversee maintenance, backup, cybersecurity, and data protection practices for all ITS systems
- Lead vendor and contractor management related to ITS systems
- Ensure proper implementation of software management best practices and data security requirements
- Review and approve all technical deliverables submitted by ITS contractors
- Identify and close any responsibility gaps related to ITS scope
- Ensure timely implementation of interfaces to support smooth bus operations
- Lead stakeholder reporting related to ITS performance and compliance
- Support operational readiness and continuous improvement initiatives
Requirements
- Bachelor degree in Engineering, IT, or related field
- Minimum 12 years of experience in ITS and transport systems or related fields
- Proven experience in managing large scale ITS systems integrations and management of their operations and maintenance
- Experience in contractor and stakeholder management
- Strong understanding of system interfaces, software management, and cybersecurity
- Experience in KPI monitoring and performance management
Full Job Posting
Your Role
- Oversee the performance, reliability, and integration of all ITS systems including AVM, RTPI, APC, PA, CCTV, and Journey Planning systems.
- Ensure effective interface management between Bus Contractors, ITS Contractors, and external systems and stakeholders such as Metro.
- Monitor system performance and resolve inconsistencies, faults, and integration issues.
- Ensure contractors meet contractual KPIs and performance targets.
- Oversee maintenance, backup, cybersecurity, and data protection practices for all ITS systems.
- Lead vendor and contractor management related to ITS systems.
- Ensure proper implementation of software management best practices and data security requirements.
- Review and approve all technical deliverables submitted by ITS contractors.
- Identify and close any responsibility gaps related to ITS scope.
- Ensure timely implementation of interfaces to support smooth bus operations.
- Lead stakeholder reporting related to ITS performance and compliance.
- Support operational readiness and continuous improvement initiatives.
About You
- Bachelor degree in Engineering, IT, or related field.
- Minimum 12 years of experience in ITS and transport systems or related fields.
- Proven experience in managing large scale ITS systems integrations and management of their operations and maintenance.
- Experience in contractor and stakeholder management.
- Strong understanding of system interfaces, software management, and cybersecurity.
- Experience in KPI monitoring and performance management.
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