Senior IT Support & Systems Specialist

Service Desk Leadership & User Support (Backup for Service Desk Supervisor)

Systems Administration & Network Support (Backup for Systems Administrator)

Application Maintenance & Technology Adoption

• Own day-to-day maintenance and support of the firm's core business applications, including patching, updates, and issue resolution.
• Lead the evaluation, testing, and rollout of new tools, applications, and system upgrades in partnership with IT leadership.
• Drive user adoption of new technology through training, documentation, and hands-on support during and after rollouts.
• Continuously build and share expertise on new features, tools, and technologies relevant to the firm.
• Identify opportunities to retire, consolidate, or improve tools and processes to reduce complexity and support burden.

Project & Process Contributions (Secondary)

Qualifications, Education & Experience

• Bachelor's degree in Information Technology, Computer Science, a related field, or an equivalent combination of education and relevant professional experience.
• 4-6+ years of progressive experience in IT support, systems administration, network administration, or a related role.
• Demonstrated experience providing Level 2/3 technical support.
• Demonstrated experience with hands-on systems or network administration tasks.
• Experience working with or alongside an IT Managed Service Provider strongly preferred.

Technical Skills

• Strong knowledge of systems and network administration, including hardware, software, networks, and cloud environments.
• Experience with Microsoft 365, Azure, Entra ID/Active Directory, and Microsoft Intune.
• Knowledge of TCP/IP, DNS, DHCP, switches, routers, firewalls, and related networking technologies.
• Experience with Windows Server and Windows workstation environments.
• Familiarity with virtualization technologies such as AVD, VMware, or Hyper-V is a plus.
• Familiarity with scripting and automation, particularly PowerShell, preferred.
• Experience with system monitoring, patch management, backup, and recovery processes.
• Working knowledge of cybersecurity principles and system/network security.

Additional Skills

• Strong client-service orientation and interpersonal skills.
• Excellent written and verbal communication with both technical and non-technical stakeholders.
• Ability to manage multiple technical responsibilities, escalations, and priorities in a dynamic environment.
• Demonstrated ownership, accountability, initiative, and follow-through.
• Comfortable mentoring less experienced technicians and acting as a technical resource for the team.

Certifications

Other Requirements

• Availability for occasional after-hours or on-call support as business needs require.
• Ability to support planned maintenance, implementations, or system changes outside normal business hours when necessary.
• Ability to lift and transport computers and related equipment as required

Compensation & Benefits

• The total rewards package at Current includes base salary and benefits. Our salary ranges are competitive within the accounting industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We provide a robust benefits package, including:
• Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
• Company-Paid Life and Long-Term & Short-Term Disability Insurance
• Ancillary Benefits such as supplemental life insurance, critical illness, and accident insurance
• Classic Safe Harbor 401(k) Plan with employer contributions
• Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning

Equal Opportunity