Senior IT Program Manager

Duties & Responsibilities

• Strategic Leadership
• Lead complex technology, data, analytics, and business transformation initiatives with significant organizational impact.
• Partner with business and technology leaders to align programs and projects with strategic objectives and investment priorities.
• Develop and present program, portfolio, and governance recommendations to executive leadership and steering committees.
• Provide leadership on prioritization, delivery strategy, resource planning, risk management, and portfolio optimization.
• Promote project management best practices, delivery excellence, and continuous improvement across the portfolio.
• Stay informed of emerging trends and industry best practices in project management, organizational change management, technology, and data & analytics.
• Portfolio Governance & Planning
• Support governance and oversight of the Technology & Data Analytics project portfolio.
• Facilitate project intake, prioritization, annual planning, roadmap development, and portfolio review processes.
• Monitor portfolio performance, resource capacity, dependencies, risks, and overall delivery health.
• Identify and manage cross-functional impacts, resource constraints, competing priorities, and portfolio-level risks.
• Develop executive dashboards, portfolio reporting, governance materials, and strategic recommendations.
• Program & Project Delivery
• Lead multiple concurrent programs and projects from initiation through implementation and closure.
• Develop and maintain project plans, schedules, budgets, resource plans, governance structures, and reporting frameworks.
• Manage scope, timelines, quality, financials, risks, issues, dependencies, and deliverables.
• Coordinate cross-functional business, technology, data, analytics, and vendor teams to achieve agreed outcomes.
• Ensure appropriate governance, controls, and quality standards are applied throughout the delivery lifecycle.
• Drive successful execution of strategic initiatives while maintaining stakeholder alignment and delivery commitments.
• PMO Leadership & Delivery Excellence
• Act as a senior leader within the PMO, providing guidance, coaching, and mentorship to project managers and delivery teams.
• Foster collaboration, consistency, and knowledge sharing across the project management community.
• Lead portfolio-level planning, delivery reviews, lessons learned, and continuous improvement initiatives.
• Promote adoption of project management standards, governance processes, tools, templates, and methodologies.
• Support the development and maturity of PMO capabilities, reporting practices, and delivery frameworks.
• Champion a culture of accountability, innovation, customer focus, and delivery excellence.
• Business Readiness & Change Management
• Partner with business stakeholders to develop change management, communications, training, and adoption strategies.
• Ensure business readiness activities are integrated into project delivery plans.
• Coordinate stakeholder engagement and organizational change activities across impacted teams.
• Support successful transition of projects into operational support and business ownership.
• Monitor adoption, benefits realization, and achievement of intended business outcomes.
• Stakeholder & Financial Management
• Build and maintain strong relationships with executive sponsors, business leaders, technology leaders, and external partners.
• Facilitate steering committees, governance forums, and executive decision-making sessions.
• Communicate portfolio, program, and project status, risks, issues, and recommendations to stakeholders at all levels.
• Support project budgeting, forecasting, vendor management, and financial oversight activities.
• Contribute to portfolio-level workforce planning, capacity management, and financial planning processes.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Data & Analytics, or related discipline.
• PMP certification required; PgMP, PRINCE2, Agile, SAFe, Prosci, or equivalent certifications considered an asset.
• 10+ years of progressive project and program management experience leading large-scale, complex technology and business initiatives.
• Demonstrated experience overseeing multiple concurrent programs and supporting enterprise project portfolios.
• Experience delivering technology modernization, enterprise applications, digital transformation, data, analytics, AI, or business transformation initiatives.
• Strong understanding of portfolio governance, strategic planning, prioritization, capacity management, and executive reporting.
• Experience managing executive stakeholders, steering committees, governance boards, and cross-functional leadership teams.
• Proven experience leading organizational change management, business readiness, communications, and adoption activities.
• Strong financial management, budgeting, forecasting, vendor management, and business case development capabilities.
• Exceptional leadership, communication, negotiation, facilitation, presentation, and stakeholder management skills.
• Demonstrated ability to influence outcomes, drive alignment, and lead through complexity and ambiguity.
• Strong understanding of technology delivery methodologies, data platforms, analytics environments, and enterprise transformation practices.

About 407 ETR