Senior IT Engineer

You will assist with:

• Defining and refining IT's engineering standards, including IaC patterns, code review expectations, and exception processes.
• Contributing to procurement, vendor evaluation, and technical assessments for new tools — with a clear eye toward automation, support for configuration as code, and integration with our existing stack.
• Enforcing procedures for safeguarding information security and safety within IT procedures.
• Tracking hardware/software assets (licenses, warranties, accounts); identifying capacity and spending trends before they become problems.
• Responding to internal and external audit requests in partnership with GRC and Security.
• Operating and supporting the rollout of approved MCP integrations and AI workflows built by IT Engineering — owning the identity, access, deployment, and monitoring layers they depend on.
• Recommending and implementing IT process improvements, with a bias toward automation over manual toil.

About you:

• You have significant progressive IT experience, with meaningful time spent as a system administrator or engineer in a SaaS-first or distributed environment.
• You thrive on solving problems through investigation and deductive reasoning, and you know when to escalate, when to dig in, and when to step back and redesign.
• You invest in strong relationships with your colleagues and employ empathy when working through their technical issues. You can translate complex technical topics for non-technical audiences, and you can hold your own with security, engineering, and legal stakeholders.
• You are self-driven, demonstrate initiative, and maintain a high degree of professional conduct at all times.
• You are highly ethical, possess excellent decision-making capabilities, and execute good time management skills.
• You question assumptions, drive change to mitigate potential risks, and possess excellent documentation skills.
• You have deep working knowledge of corporate technologies — identity providers, MDM platforms, productivity suites, and endpoint security tooling — platforms such as Okta, Jamf Pro, Microsoft Intune, Fleet, Google Workspace, Slack, and Zoom.
• You are highly proficient with multiple versions of macOS, Linux, and Windows operating systems and have hands-on experience administering mobile device management platforms at scale (platforms such as Jamf Pro, Microsoft Intune, or Fleet).
• You have strong working knowledge of authentication and authorization protocols (SAML, OIDC, SCIM), MFA/SSO architectures, and common identity threats.
• Experience in meeting goals in a fast-paced environment with rapidly evolving needs, including ownership of cross-functional projects from planning through delivery.
• You have technical working knowledge and experience administering multiple SaaS applications at scale.
• Experience managing infrastructure in AWS (compute, networking, IAM, backups, and monitoring) is a plus — while most of our stack is SaaS, IT Operations also hosts and manages self-hosted platforms in AWS.
• Hands-on experience with GitOps practices for IT Operations — version control, pull request workflows, and Infrastructure-as-Code platforms such as Pulumi or Terraform — or demonstrated ability to get there quickly with prior scripting/automation experience.
• Familiarity with enterprise AI platforms such as Claude Enterprise, and an understanding of how SSO, SCIM, MDM, and integration platforms combine to operate AI systems safely at scale.

Within 3 months, you'll…

• Complete all HR and IT onboarding processes, familiarizing yourself with Posit's IT systems, security practices, and communication channels.
• Familiarize yourself with Posit products, departments, and strategic goals.
• Build working relationships with key stakeholders across IT Engineering, Security, GRC, and CloudOps.
• Conduct a thorough review of existing IT documentation, tooling, and processes, and surface your first round of observations and recommendations.
• Independently resolve complex end-user support escalations and begin taking over operational responsibility for at least one core IT system.
• Review and contribute to existing GitOps codebases, starting with small, low-risk changes to get comfortable with the workflow.

Within 6 months, you'll…

• Own end-to-end operations for at least one core IT platform, including its security posture, integrations, and roadmap.
• Lead the design and rollout of at least one significant operational improvement — an automation, a new integration, a process simplification — with measurable impact.
• Actively participate in, and help run, hardware logistics, onboarding, and offboarding workflows.
• Mentor IT Engineers, pairing on tickets and reviewing their work.
• Drive meaningful portions of your owned system(s) into Infrastructure-as-Code, making routine changes via pull request rather than console.
• Act as a senior technical responder for enterprise AI platform and MCP-related incidents and escalations.

Within 12 months, you'll…

• Be recognized across the organization as the go-to owner for your core platforms, consistently delivering on operational KPIs (uptime, MTTR, audit readiness, license utilization).
• Have led at least one cross-functional IT project from planning through delivery, working with Security, GRC, and Engineering counterparts.
• Have shaped IT's engineering standards and playbooks — authored or significantly contributed to key runbooks, ADRs, and shared code.
• Play a lead role in audits and compliance activities for the systems you own, with clean findings and automated evidence where possible.
• Be a trusted mentor for more junior team members and a visible champion of GitOps, documentation-as-code, and automation-over-toil inside IT.
• Help plan and deliver the ongoing evolution of Posit's enterprise AI platform — platform readiness for new MCP integrations shipped by IT Engineering, governance improvements, and end-user enablement.

Posit offers competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being.

Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This hiring range reflects base salary and assumes that the job will be performed in the United States.

Working at Posit:

• We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms .
• We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously.
• We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit.
• We operate under a unique sustainable business model : We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now.
• Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here .