Senior Inside Sales Representative

The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches.

If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor.

In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers.

You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day.

Experience with any of the following products or categories is helpful, but not required for every candidate:

• Weil-McLain Boilers

• NTI Boilers

• Anvil Gruvlok
• Viessmann Boilers
• Uponor
• IBC Boilers
• Viega

Candidates with experience in any of the following areas are encouraged to apply:

• HVAC
• Plumbing
• Pipe, valves, and fittings for residential or commercial applications
• Hydronic Heating

• Strong customer service, communication, and problem-solving skills.
• Sales-minded approach with a focus on helping customers succeed.
• Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
• Ability to learn and communicate technical product information.
• Strong organizational skills and attention to detail.
• Team-oriented attitude and commitment to excellence.
• Bilingual English/Spanish skills are a plus.

• Competitive pay and comprehensive benefits.
• Career growth opportunities with a fast-growing New England distributor.
• Supportive team environment where customer service and product knowledge are valued.
• Access to respected industry brands and ongoing learning opportunities.
• A company culture built on teamwork, accountability, and strong customer relationships.

Job Type: Full-time | Schedule: Monday–Friday, branch business hours | Pay: Competitive pay based on experience

About the Roles

These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals.

Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.

• Assist customers face to face and by phone with orders, pricing, availability, and product questions.
• Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
• Enter and process customer orders accurately and efficiently.
• Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
• Support branch sales goals by identifying customer needs and suggesting value-added products or services.
• Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.