Senior Implementation Engineer - Customer Success

Mojro

Bengaluru, IND

Full-time

Associate

Onsite

Discovered 1 weeks ago

B2B SaaS implementationsTechnical onboardingSolution designAPI integrationsWebhooksFTP/SFTP

Free

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Key skills for this role

B2B SaaS implementationsTechnical onboardingSolution design

The position is based in Bengaluru and requires work from the office.
The posting lists experience as 6-10 years, although the source text contains a formatting error.

Mojro is a deep-tech logistics optimization company serving FMCG, pharmaceutical, paints, courier, express, parcel, and retail enterprises.

Its platform supports logistics decision-making, execution, cost reduction, service-level improvement, and sustainable supply chains.

The Senior Implementation and Customer Success Engineer leads enterprise customer onboarding and ongoing technical success after go-live.

The role owns solution design, integrations, deployment, advanced troubleshooting, and technical success across assigned accounts.

Lead discovery, scoping, solution design, configuration, integration, testing, deployment, and go-live.
Create statements of work, technical and functional design documents, workflow diagrams, and architecture specifications.
Own API, webhook, FTP/SFTP, data mapping, environment setup, and interface validation activities.

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