Senior Implementation Delivery Lead

Consulting & Continuous Improvement

Team Leadership & Development

WHAT YOU NEED TO SUCCEED (Required Education and Experience)

Skills & Abilities

• Excellent verbal and written communication skills with the ability to effectively engage technical and non-technical audiences.
• Strong customer service orientation with a commitment to delivering exceptional client experiences.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to work independently and collaboratively in a team environment.
• Ability to navigate ambiguity and make sound decisions in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to guide others in resolving complex issues.
• Ability to take initiative, demonstrate resourcefulness, and implement innovative solutions while maintaining quality standards.
• Advanced Microsoft Excel skills, including VLOOKUPs, Pivot Tables, data analysis, and reporting.
• Proficiency in Microsoft Office applications, including Word, PowerPoint, Outlook, and Teams.
• Strong leadership, coaching, and mentoring capabilities.

NICE TO HAVE (Preferred Education and Experience)

OTHER DUTIES

• Willingness and ability to travel as business needs require.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Join bswift?

Benefits of Working at bswift

• Comprehensive Health Benefits : Access to health, dental, and vision plans to support your wellness and that of your family.
• Competitive Compensation : A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans : Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development : Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture : A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives : Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
• Make an Impact : At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
• Specific benefit offerings vary by position and may be subject to change.
• Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
• In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000-$100,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
• At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work . We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
• bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
• If you have what it takes to join our award-winning culture, we’d love to hear from you!