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Senior Implementation Analyst
Britecore
Remote, USA
Full-time
Senior · 6+ years experience
Remote
Discovered 1 weeks ago
SQLPython
Free
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- Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery
- Build trusted relationships with customer, and manage customer expectations to deliver project against the defined scope in the SOW
- Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution
- Work directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore’s platform
- Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success
- Train customers to unlock the full potential of the platform and empower their teams to excel
- Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations
- Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes
- Up to 20% of domestic overnight travel is required for this role
- Bachelor’s Degree in Computer Science, Business or related field
- 6+ years of experience leading complex SaaS implementation projects
- 3+ years experience working on large scale technical implementation projects at a major consulting firm
- 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines
- 2+ years of experience working at a scaling startup
- 2+ years of professional experience coding in SQL
- 1+ year of professional experience coding in Python
- Excellent verbal and written communication skills
- 1+ year of professional experience coding in Python
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