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At HackerOne, our Go-to-Market (GTM) Operations function is modernizing and re-architecting the revenue engine, building an AI-native operating model that connects planning, opportunity management, forecasting, quoting, contracting, fulfillment, invoicing, analytics, and performance into a cohesive and scalable system.
We are looking for a Senior GTM Systems & Process Engineer to help design and scale the systems and processes that power our revenue organization.
This role sits at the intersection of GTM process architecture, Salesforce administration, systems integration, and AI-enabled automation.
Reporting to the Head of GTM Operations, you will partner primarily with Sales, Revenue Operations, Finance, Legal, Customer Success, and other GTM stakeholders to diagnose complex operational challenges and translate them into scalable technical solutions.
You will work hands-on in Salesforce and across our GTM technology ecosystem, designing workflows, configuring systems, improving data flows, and deploying AI-enabled automations that make our revenue processes faster, smarter, and more reliable.
This is not an Apex development role, nor are we looking for a traditional Salesforce administrator focused solely on system maintenance.
The ideal candidate combines strong hands-on Salesforce and revenue systems expertise with an understanding of how complex enterprise sales processes work from opportunity creation through forecasting, quoting, contracting, entitlements, and invoicing.
At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger.
Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC.
At HackerOne, our Go-to-Market (GTM) Operations function is modernizing and re-architecting the revenue engine, building an AI-native operating model that connects planning, opportunity management, forecasting, quoting, contracting, fulfillment, invoicing, analytics, and performance into a cohesive and scalable system.
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Atlanta, USA
Pune, IND
Seattle, USA
Washington, USA
Seattle, USA
Seattle, USA
Seattle, USA
Atlanta, USA
Seattle, USA
We are looking for a Senior GTM Systems & Process Engineer to help design and scale the systems and processes that power our revenue organization. This role sits at the intersection of GTM process architecture, Salesforce administration, systems integration, and AI-enabled automation.
Reporting to the Head of GTM Operations, you will partner primarily with Sales, Revenue Operations, Finance, Legal, Customer Success, and other GTM stakeholders to diagnose complex operational challenges and translate them into scalable technical solutions. You will work hands-on in Salesforce and across our GTM technology ecosystem, designing workflows, configuring systems, improving data flows, and deploying AI-enabled automations that make our revenue processes faster, smarter, and more reliable.
This is not an Apex development role, nor are we looking for a traditional Salesforce administrator focused solely on system maintenance. The ideal candidate combines strong hands-on Salesforce and revenue systems expertise with an understanding of how complex enterprise sales processes work from opportunity creation through forecasting, quoting, contracting, entitlements, and invoicing.
At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC.
5+ years of experience in Revenue Systems, Sales Systems, GTM Systems, Business Systems, Revenue Operations, or a closely related role within a B2B SaaS or technology organization.
Deep hands-on experience administering Salesforce in a complex B2B sales environment, including building Salesforce Flows, creating and managing fields and objects, configuring validation and approval processes, and maintaining system and data integrity.
Strong understanding of downstream sales and revenue processes, including opportunity management, pipeline management, forecasting, quoting, approvals, contracting, and the progression of a deal from opportunity through invoicing.
Experience working with CPQ or comparable quoting systems, with the ability to understand and improve quoting workflows and partner effectively with developers or specialists on more complex configuration.
Experience designing or supporting approval workflows and contract lifecycle processes, including CLM, e-signature, or related systems.
Demonstrated understanding of systems integrations and data flows across CRM, data platforms, financial systems, and other components of a modern revenue technology stack.
Production experience deploying AI-enabled workflows or automations. Candidates should be able to clearly explain a manual or operational process they transformed using AI, how the solution was deployed, and the measurable business outcome it produced.
Demonstrated ability to diagnose ambiguous or complex operational problems, design scalable solutions, and make thoughtful trade-offs between business requirements, process design, and technical architecture.
Strong cross-functional communication skills with the ability to translate business requirements into technical solutions and explain system architecture and trade-offs to stakeholders.
Experience with Salesforce forecasting and territory management.
Experience with Salesforce CPQ, Revenue Cloud, or comparable configure-price-quote technologies.
Experience with DocuSign, DocuSign CLM, or comparable contract lifecycle management and e-signature platforms.
Familiarity with centralized entitlement management platforms, such as Stig, and the relationship between commercial agreements, product entitlements, and customer provisioning.
Experience integrating Salesforce with data lakehouse architectures, Workday, ERP, billing, or invoicing systems.
Experience working within a MEDDIC or MEDDPICC sales methodology and understanding how opportunity management processes and CRM design support the methodology.
Experience designing or deploying agentic AI workflows, AI-enabled operational tooling, or intelligent automation across Sales or Revenue Operations.
Experience working with complex pricing, packaging, or consumption/credit-based commercial models.
Experience scaling revenue systems within cybersecurity, enterprise SaaS, AI-native, or high-growth technology organizations.
Experience establishing governance frameworks, operational standards, and scalable systems across multiple GTM functions.
Tier A: $175k - $190k
Tier B: $160 - $175k
#LI-Remote
#LI-MH1
Health (medical, vision, dental), life, and disability insurance
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program
Eligibility may differ by country
We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).
Visa/work permit sponsorship is not available.
Employment at HackerOne is contingent on a background check.
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Security platform that connects organizations with ethical hackers through bug bounty programs, penetration testing, and vulnerability disclosure to identify and fix security flaws.
Visit company websiteJobs and hiring trendsUSD 175000-190000 / year
Full-time
Senior · 5+ years experience
Remote
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