Senior Forward Deployed Engineer

You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.

Own implementations end-to-end for health systems, from technical scoping through go-live and beyond

Build custom integrations with complex healthcare platforms

Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints

Launch agents that handle thousands of real patient interactions daily

Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools

Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols

Build tooling and automation that makes every future implementation faster and better

Optimize agent performance in production using real-world data and customer feedback

Partner directly with Product Engineering to influence platform direction based on what you learn in the field

Identify patterns across implementations that become product features

Work with Sales to scope technical requirements and demo capabilities to prospects

Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

4+ years of software engineering experience

Strong software engineering background with a track record of shipping production code

Proficiency in Python

Experience with APIs, integrations, and working across multiple systems

Comfortable with ambiguity and building in fast-paced, high-stakes environments

Excellent communication skills—you can explain technical concepts to non-technical stakeholders

Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear

Passion for healthcare and improving patient access

Experience with healthcare systems (EHR, practice management, patient engagement platforms)

Previous work in customer-facing engineering, solutions engineering, or implementation roles

Familiarity with voice/telephony systems (Twilio, etc.)

Background in AI/LLM applications

Experience working with enterprise customers

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive , relentlessly striving to improve, keep a 5-Star Focus , as our customers are our lifeblood, always Answer the Call , remembering that ownership and accountability are paramount, and show up with One Pulse , because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.