Senior Forward Deployed Engineer

Design, build, and iterate on voice AI conversation workflows and agents for healthcare clients

Configure and build API integrations between our platform and client systems (CRMs, EHRs, CCaaS platforms, data warehouses)

Build and maintain data pipelines — ingesting client data into our platform and delivering structured engagement data back out via webhooks, SFTP, and APIs

Own the full technical delivery for new client launches, from requirements through production deployment

Partner with Customer Success to scope technical requirements and translate client needs into implementation plans

Troubleshoot production issues across the voice engine, telephony, and integration layers

Collaborate with platform engineering to feed client patterns back into reusable product capabilities

Use AI tools throughout your workflow — for development, testing, debugging, and workflow prototyping

Contribute to internal tooling and processes that make client delivery faster and more repeatable

Experience with conversational AI, voice AI, or telephony platforms (Twilio, Genesys, Five9, etc.)

Familiarity with LLMs and prompt engineering in production applications

Java or Kotlin experience

Experience in healthcare, health tech, or compliance-driven industries (HIPAA, FHIR, HL7)

Background in solutions engineering, professional services, or client-facing technical roles

Experience with CCaaS or contact center integrations

Familiarity with LangChain, LangGraph, or similar agent frameworks

Lead With Empathy — Attune designs technology that listens first and responds with compassion and precision. Every interaction reflects genuine understanding and care for patients, providers, and partners.

Trust Is Earned — Trust is built through openness, clarity, and reliability. Attune upholds the highest standards of privacy, security, and communication, ensuring confidence in every exchange.

Work in Harmony — Collaboration drives progress. Attune aligns patients, care organizations, and technology partners to create seamless, unified systems that work together toward better outcomes.

Prioritize Outcomes — Success is measured by impact, not activity. Attune focuses on closing care gaps, improving experiences, and advancing meaningful health outcomes.

Innovate With Integrity — Attune advances AI responsibly, creating solutions that amplify human expertise without losing the human touch. Innovation always serves people first.

Expand Access — Care should be easy to reach and equitable for all. Attune's technology removes barriers, expands access, and ensures every patient can connect with care when it matters most.

Attune is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.