Senior Fixed Operations Trainer

Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer .

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report.

The Senior Leadership Development Service Trainer plays a lead role driving leadership excellence and team effectiveness through leadership development programs and customized solutions that support organizational goals and learning and development strategies.

This position will help lead leadership development programs, such as the Service Manager Development Program, and work with an assigned group of leaders to assist with leadership, team and organizational effectiveness initiatives.

• Assist in the design and facilitation of leadership development training for current service managers and high potential fixed department candidates
• Helps support the Guest Centric training program when needed by providing training to Asbury team members. This includes proficiency in both the ‘Week 1’ and ‘Service Advisor’ curriculum.
• Assesses the impact of training by tracking key metrics and recommend improvements to enhance the program
• Works with store management and regional fixed leaders to identify improvement opportunities to deliver an exceptional guest experience enhancing team member engagement
• Supports store managers in the implementation of leadership and team effectiveness topics within store locations
• Serves as an internal coach and consultant to service managers and fixed people leaders to support their growth and development in the areas of leadership development, servant leadership and team member engagement