Senior Executive Operations IAH
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Key skills for this role
Role Overview
To manage mid-mile hub operations by ensuring timely movement of shipments across the network, maximising hub productivity, maintaining network connectivity, driving operational excellence and ensuring compliance with organisational standards, safety requirements and service commitments.
Key Skills for This Role
Full Job Posting
Technical Skills
- Hub & Mid Mile Operations Management
- Air & Surface Network Operations
- Shipment Processing & Transit Management
- Fleet Coordination & Capacity Utilisation
- Network Planning & Schedule Adherence
- Service Quality & Operational Excellence
- Operational MIS & Performance Analytics
- Safety, Security & Regulatory Compliance
- Process Improvement & Productivity Enhancement
- Microsoft Office & Logistics Management Systems
- Behavioural Competencies
- Operational Leadership
- Decision Making Under Pressure
- Planning & Organising
- Analytical & Problem-Solving Skills
- Team Leadership & People Development
- Cross-Functional Collaboration
- Customer Focus
- Accountability & Ownership
- Adaptability & Resilience
- Continuous Improvement Mindset
- Key Performance Indicators:
- Sr. No.
- Key Result Areas
- Key Performance Indicators (KPIs)
- 1
- Network Performance
- On-time departure & arrival adherence, Network connectivity, Schedule adherence
- 2
- Service Quality
- SLAH %, Misroutes, Misconnections, Shipment processing accuracy, Scan compliance
- 3
- Hub Productivity
- Hub throughput, Vehicle turnaround time, Dock utilisation, Productivity per FTE
- 4
- Fleet & Capacity Utilisation
- Fleet utilisation, Vehicle availability, Capacity utilisation, Dispatch efficiency
- 5
- Operational Excellence
- Exception closure within TAT, Operational audit compliance, SOP adherence
- 6
- Safety & Compliance
- Safety compliance, Security compliance, Regulatory adherence, Audit scores
- 7
- People Management
- Team productivity, Employee engagement, Training completion, Attrition management
- 8
- Continuous Improvement
- Process improvement initiatives, Cost optimisation, Productivity enhancement, Operational efficiency gains
- Why join DHL Blue Dart?
- When you join us, you're not just taking a job—you’re becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels—we deliver excellence, innovation, and opportunity every day.
- Here's what makes us stand out:
- Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
- Competitive pay and performance-linked rewards that truly recognize your impact.
- Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
- Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
- A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
- Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
- The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose.
- This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader—but a Great Place to Work. Come grow with us.
- Disclaimer:
- At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).
- Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.
- Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com
About DHL
DHL is a global logistics brand providing parcel delivery, express shipping, freight transport, supply chain management, and e-commerce logistics solutions in more than 220 countries and territories. Founded in 1969, DHL is part of DHL Group.
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