Base Career helps you apply smarter for this job.
Key skills for this role
Provide strategic support, anticipate needs, and provide suggestions and advice to the Chief Customer Officer by developing a deep understanding of critical components of the CE business and key partnerships.
Provide administrative support to the VP of Customer Experience, including calendar management, travel and expense coordination, and other administrative tasks such as scheduling offsites and team events.
Manage calendaring for both internal and external events for the CCO.
Arrange travel plans and itineraries as well as manage expense reports for the CCO and members of the Leadership Team.
Prepare meeting agendas and materials, and coordinate logistics for various meetings and events, both internal and external in various locations.
Work closely with leadership on key initiatives, business operations, and various team events (offsites, team-building, etc.).
Draft correspondence for review and distribution.
Liaison with company leaders outside of Customer Excellence, internal/external partners and other teams on behalf of the team.
Partner with the Smartsheet EA Team to effectively and efficiently streamline tasks
Mentor and meet regularly with other Executive Assistants in Customer Excellence on organization-wide projects and tasks
Support key project administration through pre-built Smartsheet tools.
Provide administrative support for Customer Excellence including email/slack aliases, org charts, recognition programs, etc.
Build and maintain excellent relationships with team members and with other assistants, including supporting other executive assistants and office team members to maintain continuity and best practices.
Take on ad-hoc projects as they arise based on interest in learning and as time permits, including partnering with cross-functional teams within Customer Excellence to schedule and/or coordinate broader Customer Excellence-wide initiatives.
Travel may be required in support of the CCO.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, USA
Portland, USA
England, USA
Bengaluru, IND
Sydney, AUS
, USA
Portland, USA
, IND
England, USA
Bellevue, USA
London, GBR
Bengaluru, IND
8+ years of relevant experience as an Executive Assistant or similar role.
BS/BA degree or equivalent experience.
Experience working with a senior leadership team (preferred)
IT literate with comfort using Smartsheet, Gmail, Google Calendar, Google for Work and Microsoft Office.
Positive, can-do attitude, exceptional organization, communication skills, attention to detail, and follow through.
An innovative approach to how you get your work done and a willingness to continuously improve.
The ability to manage highly sensitive or confidential situations and information with professionalism.
The confidence to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressure.
The ability to work with individuals inside and outside Smartsheet in a way consistent with our values and commitment to service.
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Private cloud software company providing work management, workflow automation, and collaboration tools for organizations.
Visit company websiteJobs and hiring trendsUSD 103750-126250 yearly / year
Full-time
Senior · 8+ years experience
Remote
Apply faster on company sites with our extension.