icims
Senior Enterprise Delivery Manager, Migrations
Atlassian
Bengaluru, IND
Full-time
Senior · 7+ years experience
Hybrid
Discovered 2 weeks ago
APIsSQLUAT
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Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Why should you apply to this role?
The Senior Enterprise Delivery Manager is responsible for ushering Atlassian’s largest, most complex customers through their transition into the cloud. As the primary stakeholder, you will act as a reliable strategic advisor and technical consultant to customer decision-makers, while also leading the delivery and governance of large-scale Cloud migrations.
You bring both business acumen and technical fluency. You will work closely with customer stakeholders and cross-functional teams—including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to help navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning.
This role is ideal for someone who thrives at the intersection of strategy, data, and execution — whether you come from delivery management, DevOps, QA/testing, or engineering. It requires proven expertise in developing and influencing customer cloud strategies and enabling technical adoption of cloud features, including AI. You understand how data moves, systems integrate, and migrations succeed (or fail). You will identify potential challenges and implement effective solutions that guide toward positive outcomes and ultimately lead Atlassian’s most strategic customers to Cloud.
Migration Strategy: Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes.
Risk Management : Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign).
Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement.
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