Senior Engineering Manager - Pune

You will be leading the team responsible for workflow enhancements like chatbots and auto-assignment systems while integrating with AI features.

Evaluate software solutions and system performance, as well as supervising the software development team.

Lead the team in working towards the stability, scalability and resiliency of the Helpshift platform

Manage the development, deployment, and integration of software solutions.

Strive to improve performance, efficiency and sustainability of product.

Advocate on behalf of team members

Demonstrate patience and use effective explanations when mentoring junior software developers.

Plan and execute strategies for completing projects on time.

Determine the need for training and talent development.

Hire team members and contractors.

Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.

Collaborate with other team leaders and departments.