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Senior Engineering Manager (L5)

Twilio
Remote, IND
Senior · 14+ years experience
Remote
Discovered 1 weeks ago
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Responsibilities

  • In this role, you’ll:
  • Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment.
  • Champion team growth and success, prioritizing mentorship and individual development.
  • Architect and operate always-available, complex distributed systems in cloud environments.
  • Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
  • Advocate for agile processes, continuous integration, and robust automation.
  • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.

Qualifications

  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
  • Required:
  • 14+ years of engineering experience with a 5+ year proven track record managing software teams.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Proven experience managing multiple workstreams within the team.
  • Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms.
  • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
  • Excellent communication, problem-solving, and operational excellence skills.
  • Desired:
  • Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges.
  • Expert programming experience in Go or similar object-oriented languages.
  • Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).
  • Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
  • Familiarity with AI/ML technologies.
  • Experience managing and operating AWS infrastructure
  • Experience working in a geographically distributed team.

Location

  • This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
  • Travel
  • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
  • What We Offer
  • Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
  • Twilio thinks big. Do you?
  • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
  • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
  • Stay alert to recruitment fraud
  • We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps..
  • Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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