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We are seeking an experienced Senior Systems Infrastructure Engineer to manage and optimize enterprise infrastructure across on-premises and cloud environments. The role focuses on operational stability, VMware and Windows infrastructure, capacity management, automation, patching, compliance, monitoring, and technical leadership .
The engineer will work closely with architects, operations, security, and other technology teams while providing technical guidance and mentorship to team members.
We are seeking an experienced Senior Systems Infrastructure Engineer to manage and optimize enterprise infrastructure across on-premises and cloud environments. The role focuses on operational stability, VMware and Windows infrastructure, capacity management, automation, patching, compliance, monitoring, and technical leadership .
The engineer will work closely with architects, operations, security, and other technology teams while providing technical guidance and mentorship to team members.
Manage Incidents, Tasks, Problems, and Change Requests in alignment with ITIL processes.
Lead technical activities during Major Incident Management (MIM) calls and support timely service recovery.
Ensure SLA adherence and maintain operational documentation, runbooks, and knowledge articles.
Provide technical troubleshooting, escalation support, and mentorship to team members.
Manage and support VMware ESXi, vCenter, vSAN, and VxRail environments.
Perform virtualization administration, upgrades, patching, troubleshooting, and optimization.
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Plan and execute P2V and V2V migrations .
Administer and troubleshoot Windows Server 2012/2016/2019/2022 environments.
Support server provisioning, lifecycle management, performance optimization, and decommissioning.
Monitor infrastructure utilization across compute, memory, storage, virtualization, and cloud resources .
Identify capacity constraints and performance bottlenecks and recommend improvements.
Forecast capacity requirements and work with architects on scaling and infrastructure planning.
Maintain capacity dashboards, performance metrics, and leadership reports.
Support infrastructure across Microsoft Azure and/or AWS environments.
Work with architects on cloud implementation, migration, optimization, governance, security, and reliability.
Support hybrid cloud and on-premises infrastructure environments.
Automate repetitive operational activities using PowerShell, Python, or similar scripting technologies .
Automate provisioning, health checks, monitoring, patching, compliance validation, and reporting.
Apply Infrastructure as Code (IaC) practices where appropriate.
Drive continuous service improvement and reduce manual operational effort.
Plan and execute Windows Server patching across enterprise environments.
Maintain patch compliance, vulnerability, exception, and remediation dashboards.
Automate patch deployment, validation, and compliance reporting.
Ensure infrastructure meets security, compliance, vulnerability management, and audit requirements.
Support enterprise monitoring, alerting, logging, and observability platforms.
Maintain dashboards for infrastructure availability, health, performance, and capacity.
Support backup, recovery, disaster recovery, and high-availability solutions .
Participate in disaster recovery testing and remediation activities.
Lead or contribute to infrastructure migrations, upgrades, technology refreshes, and transformation initiatives.
Work with architects and technical teams on infrastructure standards and operational improvements.
Mentor junior and mid-level engineers and act as a technical escalation point.
Conduct knowledge-sharing sessions and maintain strong technical documentation.
Ability to work early IST shifts starting from 6:00 AM onwards to provide coverage for APAC business hours as per business requirements.
Flexibility to support critical maintenance windows, Major Incidents, and infrastructure changes outside regular working hours.
Ability to participate in an on-call rotation supporting 24x7 enterprise operations .
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Senior · 12+ years experience
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