Senior Engineer, Storage and DC

significant loss to or impact on the Firm

● Review alert volume and trending, along with various internal teams,

to develop plans to drive efficiency and mitigate repeat issues

● Responsible for upgrades, patching and maintaining security

compliance of Storage systems and related services

● Automating the day to day and recurring activities

● Should have good understanding and knowledge of VMware

● Should have a good understanding of Windows and Unix Operating

systems and should be able to perform at least basic administration.

● Good understanding on Cloud concepts and technologies (Preferably

AWS).

● Mentor the Team members and provide technical training for them

as and when required.

Required Knowledge

● Netapp (Cluster and 7 mode) – 5 Years

● Brocade

● AWS

● Working knowledge on any one of these scripting language -

(Terraform/Ansible/Shell/Python)

Additional Knowledge

● Commvault Administration

● VMware

● Windows & Linux operating systems

● Working knowledge of networking

● Service Management tools – SNOW

● Understanding of industry leading monitoring tools

● Strong understanding of enterprise architecture, system availability and

disaster recovery Person

Specification:

You are an experienced Storage engineer, preferably with exposure to a variety

of Storage Systems/solutions. You also have a broad set of IT skills gained over a minimum 8 years working in an enterprise IT organization. You are experienced in implementing; securing, supporting and upgrading enterprise infrastructure, ensuring the infrastructure, which runs corporate applications, are correctly monitored and highly available as required.

Essential skills

· Able to work in a fast paced environment.

· Able to demonstrate flexibility, adaptability, motivation, as well as excellent problem solving capability.

· Strong time and task management skills

· Ideally educated to degree level, with a strong technical and service management background.

· ITIL certification or other service management framework experience, including working with ITIL based Service processes and functions such as Change, Incident, Problem and Transition.

· Strong customer management skills, including the ability to resolve disputes to mutual satisfaction.

· Good documentation skills to present in any internal or external technical review forums

· Good communication and report writing skills

Additional

Requirements:

Ensure effective management of any outsourced services and functions through Service Level Agreements (SLAs) and contracts.

· Respond to, and satisfactorily resolve, any escalated customer

issues or concerns.

· Work with other Technology teams to identify possible service improvements and implement these through the Change Management process.

· Responsibility for working with the Service Owners on routine testing of backup, resiliency, and disaster recovery scenarios.

· Work successfully with on and off shore team members to provide the best overall working structure.