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Key skills for this role
Troubleshoot MFA, conditional access, PIM, B2C authentication flows, and sign-in failures
Manage guest invitations, ADFS integration, NPS extension issues, and Azure AD certificate problems
Investigate anomalous sign-in activity and unauthorized access events
Support ExpressRoute circuits, VNet configuration, Private Link/Endpoints, and route tables
Troubleshoot DNS resolution, APIM connectivity, public IP SKU migrations, and DDoS exposure
Resolve egress failures, BGP path issues, and service tag policy implementation
Manage Azure VM incidents including unresponsive machines, failed RDP sessions, and live migration events
Lead Azure Migrate engagements and Azure Arc onboarding for hybrid environments
Handle ASR replication health, quota increase requests, and hotpatch deployment issues
Provision and troubleshoot Cloud PC environments, enrollment failures, and BSOD events
Resolve Teams media optimization (AVD vs. SlimCore), mapped drive visibility, and profile issues
Manage host pool quotas and coordinate with Microsoft on AVD-specific escalations
Skip the repetitive application forms
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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At
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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At
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Phoenix, USA
, USA
, IND
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Gurugram, IND
Monitor and respond to Microsoft Defender for Cloud alerts and ASR policy application failures
Support Purview implementation and LSASS credential theft rule configuration across large server estates
Assist with ADFS certificate replacement and certificate lifecycle management
Troubleshoot Azure Blob Storage connectivity, SAS token policies, and ADLS access issues
Investigate storage account anomalies and assist with data migration to and from Azure Storage
Advise on storage security configurations and access tier optimization
3–5 years of hands-on Azure infrastructure support or engineering experience
Strong working knowledge across identity, networking, compute, and storage fundamentals in Azure
Experience opening and driving Microsoft Support cases through to resolution
Proficiency with Azure Portal, Azure CLI, and PowerShell for diagnostics and remediation
Solid understanding of Azure networking: VNets, NSGs, ExpressRoute, Private Link, DNS
Clear, professional communication with both technical teams and client stakeholders
Proficiency In SQL
Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent
Experience in a Managed Services Provider (MSP) environment supporting multiple enterprise clients
Familiarity with Azure Virtual Desktop, Windows 365, or Intune device management
Exposure to Microsoft Defender for Cloud, Purview, or Azure Security Center
Scripting skills in PowerShell or Python for automation and incident tooling
Verified company details for this employer are not available yet.
Full-time
Senior · 3+ years experience
Hybrid
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