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We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes system stability, maintaining existing infrastructure, incident management, and targeted improvements, all while upholding high engineering standards.
As a senior member of the team, you will integrate hands-on technical execution with team-level leadership, ensuring the platform continues to be reliable and maintainable.
SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents
Hosted on Microsoft Azure, utilizing containerized workloads on AKS
Backend technology stack includes.NET (C#), Entity Framework, Azure SQL
Frontend technology utilizes Angular (ADS design system)
Infrastructure encompasses Azure services such as:
Azure Kubernetes Service Cluster, Azure SQL Databases
Blobs and Table Storage
Azure Application Gateway, Traffic Manager
Application Insights, Networking (VNet, NSG, etc.)
Entra ID (formerly Azure AD), Azure Key Vault
Maintain, update, and optimize Azure infrastructure, including AKS and supporting services
Take ownership of end-to-end stability and maintenance of the platform, addressing bug fixes, small enhancements, and system improvements
Design and implement safe, incremental changes across backend (.NET), database, and frontend (Angular) while ensuring code quality and maintainability.
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Conduct root cause analysis (RCA) and implement preventative fixes
Enhance monitoring, alerting, and telemetry using Application Insights
Support controlled system wind-down or migration efforts
Proactively identify and mitigate technical risks
Serve as a technical leader within the team, guiding engineering decisions
Mentor and develop junior engineers through pairing, reviews, and coaching
Facilitate onboarding and knowledge transfer
Document system architecture, workflows, and operational procedures
Collaborate closely with customer success to resolve client-specific issues
Communicate effectively regarding status, risks, and technical decisions
8+ years of professional experience in software engineering
Extensive expertise in C# /.NET development
Hands-on experience with Microsoft Azure, particularly:
AKS (Kubernetes), Azure SQL, Blob Storage
Azure networking (VNet, NSG, Traffic Manager, App Gateway)
Experience with containerized applications and cloud infrastructure
Experience working across backend and frontend (Angular, React or similar)
Solid understanding of databases and Entity Framework
Proven ability to debug complex production issues and lead incident response
Strong communication skills and mentorship experience
Familiarity with Office/Document generation systems or SDKs
Exposure to security and compliance practices (e.g., OWASP, SOC2)
The platform remains stable, observable, and well-maintained
Incidents are quickly resolved with clear root causes and prevention
Technical debt is reduced through pragmatic improvements
This is a high-impact role focused on engineering excellence in a real-world, high-ownership environment. You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.
Showpad provides a sales enablement platform that combines training, coaching, and content management tools to help revenue teams accelerate growth. The platform is used by enterprises worldwide to improve buyer engagement.
Senior · 8+ years experience
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