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Senior Ecommerce Account Manager - Native Mandarin
Spreetail
Remote, USA
Full-time
Senior Level
Remote
Discovered 1 weeks ago
Free
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- Unlock the full GMV potential of every brand you manage by building smart, competitive fulfillment contract models — using market insights to spot real opportunities and drive triple-digit impact.
- Turn ambitious brand goals into a clear playbook, then rally teams, peers, and brand leaders to execute that strategy at every touchpoint.
- Own account health end to end — tracking on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales daily, and moving fast to keep brands winning.
- Build strong relationships with business leaders at every level, lead brand communications, and deliver projects with precision — always going above and beyond for a best-in-class brand experience.
- Drive brand reporting that actually moves the needle: lead calls, track open items, push follow-ups, and run weekly business reviews that close gaps and keep results on track.
- Native Mandarin speaker with full English fluency — you move seamlessly between languages and cultures, translating not just words but strategy for Mandarin-speaking brands.
- Bachelor's degree in Business, Finance, Project Management, or Client Services.
- 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, ideally including brands importing from China — you know how to turn big accounts into bigger wins.
- A track record of thriving in fast-paced, high-stakes environments, confidently engaging everyone from C-level executives to support teams.
- Sharp independent and team leadership skills, creative problem-solving instincts, and standout writing, phone, and presentation abilities — with a relentless focus on delivering results on time, every time.
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