Senior Director, Supportive Housing Programs and Community Transitions (2026-347-CC) at WoodGreen Community Services — Toronto, CAN | Base Career | Base Career
Provides vision and direction for the portfolio in alignment with organizational mission, vision, and strategic priorities of both WoodGreen and MGH.
Supports strategic planning and develop annual operational plans that support organizational priorities.
Leads strategic planning to develop a shared social medicine and supportive housing strategy for WoodGreen and MGH and incorporate new models of care into WoodGreen’s Supportive Housing programs.
Consolidates best practices, feedback from stakeholders and in partnership with clients and the community to design and continuously improves programs that address emerging community needs.
Liaises with partners, government, OHTs to ensure the effective coordination of programs and supports improved system integrations to achieve enhanced client outcomes
Ensuring strategic growth through forming of new partnerships or expanding current programs and procurement of government grants and contracts.
Builds on best practices and feedback from stakeholders to identify options and opportunities to address emerging community needs.
Responsible for overall operations and quality assurance and initiatives of designated portfolio of programs and services, including the development of operating plans and outcomes, special projects and new initiatives.
Effectively oversees all programs in SH demonstrating consistent quality of financial oversight, program monitoring and evaluation and quality improvement, communications, allotment of time and resources to achieve operational and organizational strategic goals
Works with SH leadership and staff to develop processes that ensure delivery of consistent, high quality wraparound services—housing stability, case management, health supports, life skills, etc.
Ensures the day-to-day operations of the SH programs are compliant with any legislation, standards, or governing and funder agreements.
Oversees budgetary planning, monitoring and reporting for the designated portfolio of programs
Ensures the effective utilizations of staff, volunteers, and students throughout the programs while also ensuring a platform of support, training and appropriate professional development.
Identify and mitigate risks related to safety, property, tenancy, hoarding, eviction, etc.
Ensures the anti‑racism objectives and the community development principles of the organization are achieved within the units.
Supports development of, and ensures that all program protocols, policies, safety procedures, and evaluation frameworks are in line with organizational standards, relevant legislation, Professional regulatory College requirements, Accreditation and Compliance standards.
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Develops the necessary systems, processes and tools to better support the facilitation, collection and sharing of data and knowledge that is generated by Programs.
Ensures that key project outcomes, policy, advocacy and legislation are evaluated and leveraged for maximum community and organisational impact.
Leads evaluation and quality improvement initiatives within the portfolio.
Supports knowledge translation for WoodGreen and MGH’s social medicine and supportive housing strategy across East Toronto.
Represents WoodGreen and MGH at several tables on matters relating to systems planning and implementation, coordination and funding related to Supportive Housing and supports for individuals at risk or experiencing chronic homelessness.
Builds and strengthens internal partnerships through purposeful collaboration, coordination and integration across other WoodGreen and MGH departments
Builds, strengthens, and grows external partnerships, including government, funders, and nonprofit networks and organizations.
Master’s degree in Social Work, Public Administration, Housing or related field (or equivalent experience).
Minimum ten (10) years recent relevant management experience in related field required
Experience managing unionized teams is an asset.
Proven leadership in planning, development and evaluation.
Proposal preparation, writing and presentations skills.
Strong financial management and budgeting skills
Superior interpersonal and conflict resolution skills.
Ability to exercise sound judgment, creativity, flexibility and sensitivity
Deep understanding of housing systems, RTA, tenancy rights, harm reduction, aging, and equity frameworks.
About WoodGreen Community Services
Social Services & Human Services1200 employeesFounded 1937
Toronto nonprofit social-service agency providing housing, health, employment, childcare, settlement, and youth programs to residents.