Senior Director Solution Consulting

Leading and managing the FI Solution Consultancy team , providing direction, structure, coaching and development to build a high-performing regional function

Owning the solution consultancy strategy and engagement model for acquirer partners , gateway partners and other strategic payment ecosystem relationships across the region

Supporting the growth of Planet’s acquiring and gateway propositions by shaping partner-ready solution approaches for DCC , MCP and integrated gateway services

Working closely with commercial teams to support partner growth, new business development, strategic account expansion and solution positioning

Acting as a senior solution lead for selected strategic partner engagements, directly supporting discovery, solution design, requirement definition and commercial discussions

Ensuring partner, customer and internal business requirements are clearly captured, properly documented and driven through the appropriate internal functions

Translating commercial opportunities into clear, structured and actionable solution requirements for Product, Technology, Delivery, Operations and other stakeholders

Building trusted relationships with senior external stakeholders across acquirers, gateway partners, processors and other payment ecosystem participants globally

Maintaining a strong understanding of Planet products, services and technical capabilities in order to articulate value propositions clearly and credibly

Ensuring solution consultancy outputs are delivered to a high standard, including requirements documentation, solution overviews, partner proposals, gap analysis and internal handover materials

Driving alignment between commercial, product and delivery teams to ensure that partner opportunities are well-qualified and strategically prioritised

Supporting the governance and consistency of the Solution Consultancy function, including standards, templates, documentation quality and internal ways of working

Identifying opportunities to improve processes, tools and engagement models across the function to drive efficiency, quality and better partner outcomes

Acting as a senior escalation point for complex partner discussions, solution challenges and cross-functional alignment issues

Supporting ad hoc strategic initiatives and cross-functional projects as required

A senior leader with a strong track record of managing and developing high-performing teams

Highly experienced in working with acquiring partners , gateway partners and broader payment ecosystem stakeholders across multiple markets

Commercially minded and technically credible, able to bridge customer need, partner expectation and internal capability

Comfortable operating strategically while also remaining hands-on where required

A strong communicator who can create alignment across commercial, product, delivery and technical teams

Someone who is structured, proactive and capable of driving momentum in complex environments

A natural relationship builder with the seniority and credibility to engage external partners and internal stakeholders with confidence

Comfortable with complexity, pace and accountability

What you will need to bring to Planet

Significant experience in solution consultancy , payments consulting , pre-sales , partner solutions or a related leadership role within the payments industry

Strong experience working with global acquirer partners , gateway partners and related payment service providers

Proven experience leading and developing teams in a fast-paced, commercially focused environment

Deep knowledge of acquiring, payment gateways and value-added services such as DCC and MCP

Strong understanding of integrated payment solutions and the broader payments ecosystem

Demonstrable experience gathering, documenting and driving requirements across complex business and technical environments

Strong stakeholder management skills, with the ability to influence and align both internal teams and external partners

Excellent written and verbal communication skills, including the ability to present complex solution concepts clearly

Strong analytical, organisational and problem-solving capability

Ability to work across multiple initiatives simultaneously while maintaining quality and attention to detail

Leadership, mentoring and coaching capability

Willingness to travel where required

UK-based / EMEA-based with hybrid working

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.