Senior Director, Commercial Strategy & Programs

Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives

Manage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met

Drive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp

Lead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership

Lead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs

Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making

Stay ahead of the AI tooling landscape — know what is worth implementing and what is noise, and does act accordingly

Create feedback loops and iteration cadences to continuously improve what we have built

Take the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives

Partner with the CCO and cross-functional stakeholders to drive alignment on mission

10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)

3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred

Demonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it

Hands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes

Exceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up

High proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making

The base salary range for this role is $170,000-$220,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.