Senior DevOps, Platform Engineer

 Own SLA commitments for all production systems — 99.99% uptime target with documented

contracts and breach escalation paths

 Define and maintain on-call rotation, and incident severity matrix

 Maintain and evolve runbooks for all critical failure scenarios — executable by anyone on the

team, not just the author

 Implement and operate the full observability stack: enterprise observability tooling, centralized

log aggregation, real-time alerting, and synthetic monitoring for all customer-critical paths

 Own customer-facing and internal system health dashboards — surfacing uptime, error rates,

latency, and throughput in real time

 Build and maintain FinOps dashboards surfacing cloud spend, resource utilization, and cost-per-

environment breakdowns

 Implement financial controls: budget alerts, tagging enforcement, reserved instance planning,

and rightsizing across major cloud providers

 Own the monthly cloud cost review process — flag anomalies, model savings scenarios, and

present findings to leadership

 Track and report FinOps KPIs: cloud cost as a percentage of revenue, waste percentage, and

savings realized

Security & Compliance (SOC 2 / ISO 27001)

 Own the infrastructure contribution to SOC 2 Type II and ISO 27001 — evidence collection,

control mapping, and audit readiness at all times

 Conduct regular access reviews and enforce least-privilege IAM across all cloud environments

 Work directly with the compliance team to respond to auditor requests, close findings, and

maintain continuous compliance posture

 Implement and monitor infrastructure security controls: network segmentation, encryption at

rest and in transit, vulnerability scanning, and drift detection

 Identify DevOps workflows where AI tooling can drive measurable efficiency gains — pipeline

generation, intelligent incident detection, and automated runbook execution

 Evaluate and pilot AI-assisted tools for infrastructure: anomaly detection on metrics streams,

LLM-assisted root cause analysis, and AI-generated IaC scaffolding

 Document and share findings with the engineering team — serve as the infrastructure voice in

the company’s AI-first engineering culture

Hands-on experience with major cloud providers across multi-cloud environments —

provisioning, networking, IAM, and cost management

 Terraform or equivalent IaC tooling — you write it, maintain it, and own it

 CI/CD pipeline design and ownership using modern CI/CD platforms — you design it, maintain

it, and own it

 Confident with .NET / C# application deployments

 Secrets and credential management at scale using enterprise secrets management platforms

 Multi-app, multi-environment deployment pipelines with consistent standards

 Mobile build pipeline ownership for cross-platform mobile applications (iOS and Android),

including app store deployment automation

 Production observability engineering: APM tooling, log aggregation, alerting pipelines, and

synthetic monitoring

 SLA ownership experience — on-call processes, incident management, and runbook authorship

 Demonstrated experience with FinOps practices: cloud cost dashboards, tagging, rightsizing,

and budget governance

 Familiarity with SOC 2 or ISO 27001 control environments — evidence collection, access

reviews, and audit support

 Comfortable working directly with a distributed offshore engineering team

 Hands-on experience designing or operating active-active, multi-cloud production

environments — this is a core platform requirement, not a stretch goal

 Proficiency in Go for infrastructure tooling, automation, and custom operators/controllers

 Strong Linux shell scripting (bash/sh) for automation, system administration, and pipeline

scripting

Nice to have

 Exposure to AI-assisted DevOps tooling — anomaly detection, LLM-assisted incident response,

or AI-generated IaC

 SaaS product background, ideally in a multi-tenant environment

 Experience with FinOps tooling: Azure and AWS Cost management features

 AWS Certified DevOps Engineer – Professional, Microsoft Certified: DevOps Engineer Expert,