ashby
Senior Developer Relations Engineer
Plaid
San Francisco, USA
Full-time
Senior · 5+ years experience
Remote
Discovered 1 weeks ago
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Responsibilities
- Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience.
- Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations.
- Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.
- Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams.
- Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.
Qualifications
- 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.
- Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
- Experience building sample applications and technical demos.
- Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.
- Ability to quickly learn and clearly explain new technologies and concepts.
- Strong developer empathy, with the ability to understand and communicate what matters most to developers.
- Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.
- Nice to Have
- Familiarity with OpenAPI.
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