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Senior Deal Desk Manager - EMEA

Amplitude
London, GBR
Full-time
Senior
Onsite
Discovered 2 weeks ago
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As a Senior Deal Desk Manager, you will

Support Amplitude’s International Deal Desk team — supporting with hiring, coaching, and setting the bar for how the team partners with Sales, Finance, and Legal

Own deal strategy for complex, high-risk international deals, advising Sales leadership on pricing, packaging, contract terms, and negotiation strategy — including setting precedent where policy doesn’t yet exist

Review and approve complex non-standard transactions end-to-end, ensuring approvals align with revenue recognition, legal, and operational policy

Act as the connective tissue across Sales, Legal, Finance, RevOps, and Accounting, resolving disagreements and driving alignment across time zones

Scale the Quote to Order process — codifying best practices and driving adoption of AI tools and automation across the team

You'll be a great addition to the team if

You’re genuinely comfortable operating in ambiguity as the senior decision-maker on the ground.

You thrive in a fast-paced environment with high-stakes deals that require creative thinking and sound judgment.

You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters.

You’re energised by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities.

You have sharp judgment on risk and detail, balanced with knowing when a rule should flex and when it shouldn’t.

You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together

At a minimum, you need to have

Significant experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business, including complex, enterprise-scale transactions

A track record of operating autonomously and making independent decisions, ideally in an international, remote, or distributed-team setting removed from the core of a leadership team

Experience designing or evolving deal desk policy, pricing frameworks, or approval processes — not just operating within them

Experience partnering with Legal and Finance on non-standard terms and approvals

Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios

Familiarity with channel selling model and transacting through cloud marketplaces

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