Senior Data Entry Supervisor

Provide day-to-day supervision of data entry staff responsible for processing survey forms (annual, quarterly, and benchmark).

Manage workload distribution, prioritize tasks, and ensure job turnaround times (1–3 days) are consistently met.

Serve as primary liaison with Workload Coordinator and program offices to align staffing with survey requirements.

Mentor and train staff to ensure consistent adherence to data entry standards and accuracy goals.

Oversee batching, keypunching, scanning, and indexing of survey forms into systems.

Ensure strict accuracy and integrity of entered data in compliance with legal mandates (e.g., Title 22, U.S. Code).

Review and validate error reports, initiate corrections, and ensure resubmission of batches when needed.

Monitor and report on error rates, productivity metrics, and compliance with timeliness standards.

Recommend and implement improvements to data entry workflows, tools, and error-reduction techniques.

Ensure compliance with security, privacy, and data-handling protocols.

Develop and maintain Standard Operating Procedures (SOPs) for data entry and validation processes.

Support contingency planning efforts, including backup and recovery of data entry operations.