Senior Data Analyst, Risk Analytics

SeatGeek believes live events are powerful experiences that unite humans.

With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As a Senior Analyst on the Risk Analytics team, you will be the analytical engine behind our fraud prevention strategy.

You will build models, run experiments, and develop tools that help us make smarter, faster decisions, reducing reliance on external black boxes and static rules.

You will work closely with the Manager, Risk Analytics, owning the technical and statistical work that turns strategy into something measurable and executable.

You will also be a key driver of how our team uses AI: not just adopting tools as they come, but actively building workflows, automating repetitive analysis, and thinking ahead about how AI can keep us one step ahead of increasingly sophisticated fraud.

• Build and maintain Python-based analyses, models, and data pipelines that support fraud decisioning, vendor evaluation, and internal risk scoring
• Design and run statistical experiments from hypothesis through measurement and communication of results, including A/B tests on routing changes, holdout experiments, and vendor performance assessments
• Develop and iterate on internal fraud risk models using SeatGeek transaction and vendor data; own model calibration, validation, and ongoing performance monitoring
• Actively use AI tools including LLMs, code generation, and agentic workflows to move faster and build smarter; help define how AI gets embedded into the team's analytical processes, and identify opportunities to automate work currently done manually
• Contribute to vendor performance analysis: assess score calibration, measure lift across segments, and surface findings that inform routing decisions and contract discussions
• Build and maintain dashboards and reports in Looker and Hex; develop SQL models and data views to support the team's analytical needs
• Monitor fraud and operations metrics, investigate anomalies, and escalate findings with a clear point of view on recommended actions
• Collaborate with Risk Ops agents, the manager, and cross-functional partners in Engineering, Payments, and CX to translate analysis into action